Discussion of article "How to Subscribe to Trading Signals" - page 93
You are missing trading opportunities:
- Free trading apps
- Over 8,000 signals for copying
- Economic news for exploring financial markets
Registration
Log in
You agree to website policy and terms of use
If you do not have an account, please register
This issue falls under the category "Financial issues" - so please create a request in Service Desk (you can find Service Desk in your profile, on my left). Please specify the circumstances in detail: WHO, WHERE, WHY and WHAT you tried to perform the transaction.
serega1511:
где тут СервисДеск ?
Hmm. I'll ask the Administration a question.
Good afternoon!
I subscribed myself. (Both accounts are with the same broker).
But trades are not copied,
I have in the log a message signal copying for ..... is prohibited.
Can you provide the log? Cut out personal data from it
PS I found neither signal nor subscription on this account.
That's right, it didn't start posting from the seller's account.
2018.12.20 15:24:43.241 Signal 'xxxxxxxx': subscribe to signal [516098] successful
2018.12.20 15:25:25.119 Signal 'xxxxxx': money management: use 70% of deposit, equity limit: 0.00 RUR, deviation/slippage: 5.0 spreads, copy SL/TP: enabled
2018.12.20 15:25:25.420 Signal 'xxxxxxxx': ping to signal server 10.89 ms, to trade server 13.37 ms
2018.12.20 15:37:52.877 Signal 'xxxxxx': signal copying for 'Si-3.19' is prohibited
2018.12.20 15:37:52.877 Signal 'xxxxxx': deal #9057853 buy 1.00 Si-3.19 at 68353 skipped as no symbol foun
Dear Rashid. The question to the Broker has been asked - he does not prohibit anything. In the symbol specification - full access. He just doesn't have such a tool. They said directly, "it's not us, we don't know how". We can place the order, but the trades are direct.
So if there's no such symbol, how can a trade be copied?
It's elementary, Watson: there is no symbol, so deals cannot be copied by this symbol:).Dear Rashid. The question to the Broker has been asked - he does not prohibit anything. In the symbol specification - full access. He just doesn't have such a tool. They said directly, "it's not us, we don't know how". We can place an order, but the trades are direct.
Who doesn't have that tool? You wrote that you subscribed to yourself - from which it was concluded that the subscriber's and provider's accounts are on the same server.
Clarify the names of servers/brokers here, please
In the symbol specification - full access.
The broker can prohibit copying trades even if there is full access for trading
Dear Rashid. Support from the broker says not prohibited. Are they confused? How to check it?
It is definitely worth banning from the broker. Let them set the permission, if they don't know how - let them contact their technical support.