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bought lifetime upgrade product, costs 2000$

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nuhll
187
nuhll  
Hi, im talking about tight scalper, bought it some weeks ago "lifetime upgrades" lost in 1-2 Weeks half of money and bot gets deleted from mql, will we get money back?
Alain Verleyen
Moderator
31599
Alain Verleyen  
nuhll:
Hi, im talking about tight scalper, bought it some weeks ago "lifetime upgrades" lost in 1-2 Weeks half of money and bot gets deleted from mql, will we get money back?
  • No. Please read the rules BEFORE buying something on the market.
  • Talk to the seller if you have problems with a product.
  • Such discussion are not allowed on the forum.
nuhll
187
nuhll  

Since i didnt payed the seller, i bought it from you, why should i talk to the seller?

 

Read your rules:

  1. The Seller shall fix all critical errors detected in the Product, which result in the early termination of the Product operation.
  2. In case the developers of the MetaTrader platform make changes in the MQL5/MQL4 language, the Seller shall make appropriate modifications in the Product to maintain its stated functionality.

Since he delted it from market, how should we get updates?

 

Whats not allowed to talk on the forums? 

Alain Verleyen
Moderator
31599
Alain Verleyen  
nuhll:

Since i didnt payed the seller, i bought it from you, why should i talk to the seller?

 

Read your rules:

  1. The Seller shall fix all critical errors detected in the Product, which result in the early termination of the Product operation.
  2. In case the developers of the MetaTrader platform make changes in the MQL5/MQL4 language, the Seller shall make appropriate modifications in the Product to maintain its stated functionality.
Since he delted it from market, how should we get updates?
  • From "you" ? Who ? I don't sell any EA. I am just a volunteer moderator.
  • Anyway, losing "in 1-2 Weeks half of money" is not a critical error. "Critical errors" are reported in the Experts/Journal logs of your MT4.
  • Please contact the Metaquotes ServiceDesk about such topic.
Tiberius0o
52
Tiberius0o  
I can also assure you that he is not alone with the problem!
Marco vd Heijden
Moderator
4806
Marco vd Heijden  

Its your own error buying the product.

nuhll:
will we get money back?

NO.

Alain Verleyen
Moderator
31599
Alain Verleyen  
Tiberius0o:
I can also assure you that he is not alone with the problem!
Maybe, but that doesn't change anything to my answer.
nuhll
187
nuhll  

Am i talking to a robot??


 

  • Anyway, losing "in 1-2 Weeks half of money" is not a critical error. "Critical errors" are reported in the Experts/Journal logs of your MT4.


 Its about buying a lifetime product with free updates which gets delted 1 month later from MQL.

 

You took 2000€ from me and now i cant use the product, are you ... ???? 

Marco vd Heijden
Moderator
4806
Marco vd Heijden  

He didn't take it from you,

You gave it to him.

If it makes you feel bad make sure to not do it again...

Ahmed Soliman
16155
Ahmed Soliman  

MetaQuotes should add an option to money back. At least the money without the 20%.

For example product A costs 100$. The provider guarantee that it will refund the money during x days (30 days for example) - the MetaQuotes fees.

So within the 30 days the client could ask for money back and he got 80$.

In this case. MetaQuotes should increase the money blocking period to equal the x days of money back guarantee.

Murat Ceterez
7138
Murat Ceterez  

Hi.

I am developer of Tight Scalper. 

Tight Scalper is removed from the market due to security which I can not explain. Many people have noticed that.

You can download it from Purchased tab whenever you want even you change your VPS after product is removed. Keep the PDF file in the attachment regarding how to download. 

Lets say a new version is released in future. Only people who purchased can download new version from Purchased tab in the terminal. It has nothing to do with being in MQL5 Market or not. People will reach new version or download EA from Purchased tab whenever they want. This is the only way to protect the product so that is why we do not want it to be seen by everyone. Only people who purchased will access the product.

People who purchased can contact me if any problem. We will release new version if any errors or bugs. Version 3.0 has already released. You can update it.

(lifetime upgrade is not possible. If I die today, think about it :) )

SO PLEASE DO NOT CONFUSE PEOPLE IN HERE. All questions are answered already.

Thank you 

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