MT5 Cannot Open XAUUSD Chart on My Demo Account

Hello everyone,

I am having a problem with MetaTrader 5 on my Mac using Wine.

I can see the XAUUSD symbol (Gold vs US Dollar) in the Symbols list, but I cannot open or display the XAUUSD chart. However, the EURUSD chart opens normally.

I am also trying to use my custom Expert Advisor (EA), but I need to get the XAUUSD chart working first.

I have already checked that XAUUSD exists in the symbol list, but the problem persists.

Could anyone please help me understand why the XAUUSD chart does not open and explain how I can fix this issue?

Please let me know if you need any screenshots or logs from the Experts or Journal tabs.

Thank you for your help!

Some brokers are making the technical maintenance during the weekend so you can try it on Monday: close your charts and open them once again.
If some issue - ask the broker's support for advice (because all the charts/data/quotes are related to the broker only).

Besides, your Metatrader is not connected to the broker's server:


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It means that your demo account with them may be expired, or try on Moonday (or open the other demo account with them and try it).