Rating drop warning banner remains after updating description and ServiceDesk approval
Check that your description complies with the requirements and suggestions in this topic:
Check that your description complies with the requirements and suggestions in this topic:
Hello @Eleni Anna Branou,
Thank you for the link. I have carefully reviewed all the requirements and guidelines, updated my product description accordingly, and translated it into all available languages to ensure full compliance.
Could you please let me know approximately how long it usually takes for the system/moderators to re-evaluate the description and remove the red warning banner? Also, is there any further action required from my end at this stage?
Best regards.
Hello @Eleni Anna Branou,
Thank you for the link. I have carefully reviewed all the requirements and guidelines, updated my product description accordingly, and translated it into all available languages to ensure full compliance.
Could you please let me know approximately how long it usually takes for the system/moderators to re-evaluate the description and remove the red warning banner? Also, is there any further action required from my end at this stage?
Best regards.
Hello MQL5 Support Team and Community,
I recently updated the description of my product to strictly comply with the MQL5 Market rules. Following the update, I also contacted ServiceDesk and received approval regarding my account withdrawal validation.
However, the red warning banner stating that the product rating will be reduced due to description issues is still appearing on my product page.
Since ServiceDesk mentioned they only handle financial/account matters and not Market moderation issues, I am posting here to ask:
Does the moderation system take extra time (e.g., a few days) to automatically re-scan and remove the warning banner?
Could a moderator please review my updated description and remove the warning if everything is now in compliance?
Thank you for your assistance.