problems contacting customersupport

[H B]

The bot does not function that well, that it can solve everything.

I signin in with google I have problems with changing my password and adding mobile number and then withdrawing.

Greets

[Sergey Golubev]

Forum on trading, automated trading systems and testing trading strategies

i can't login with my google account because mt4 pc terminal not have google login options

Sergey Golubev, 2020.08.05 21:49

If you forgot your password, or you registered using google or facebook so use the following link to get new password for example:
https://www.mql5.com/en/auth_forgotten

[Sergey Golubev]

H B:
The bot does not function that well

The bot is working very well - if you use desktop computer. Some people reported on Russian forum that bot does not work in case you are using mobile phone to connect with the service desk. So, use your computer instead.

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As to about how to contact with the service desk so read this thread and especially the post #8

[H B]

Thx password change worked,. now still having trouble withdrawing from account ,. gives problems with phonenumber, when try to edit > it says already exist,. so i get stuck in a loop..

[Sergey Golubev]

H B #:
now still having trouble withdrawing from account

from the forum account/profile?
your forum account is not validated so I am not sure that you are able to withdraw - because it should be written in your profile here https://www.mql5.com/en/users/bhb7/accounting/withdraw

Here you can withdraw earned funds via the payment systems provided below.

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gives problems with phonenumber, when try to edit > it says already exist,. so i get stuck in a loop..

you can try the following methods: post #2 and post #3