- Login to your account with your local terminal and the investor password then you can see locally what the terminal is doing - if this is your problem.
- You migrate the local terminal on the remote MQ-VPS, you are not synchronizing the local terminal with the remote terminal on the remote vps: see the video from here: https://www.mql5.com/en/vps/manage-forex-vps

- www.mql5.com
I recently set up MT5 on a new PC and successfully logged into my trading account.
I can see the VPS data in MT5, and the journal appears to be fine.
However, I'm struggling to synchronize the charts from the VPS to MT5 on my new computer.
How can I synchronize the charts from the VPS to my MT5 (instead of the regular MT5 to VPS sync)
If you are talking about MQL5 VPS, you can't synchronize backwards, from the MQL5 VPS to your MT5 charts.
You need to login into your MQL5 account in your new MT5 terminal and you will see the MQL5 VPS waiting for you under your account number in th Navigator window, if it is the same trading account it was originally assigned.
Then you can prepare your charts on the local MT5 terminal and synchronize to your MQL5 VPS again.
Read the last steps 15-25 of these guides below to understand how MQL5 VPS works:

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I recently set up MT5 on a new PC and successfully logged into my trading account.
I can see the VPS data in MT5, and the journal appears to be fine.
However, I'm struggling to synchronize the charts from the VPS to MT5 on my new computer.
How can I synchronize the charts from the VPS to my MT5 (instead of the regular MT5 to VPS sync)