purchased indicators but does not show on mt4/Terminal/Market/Purchased tab

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Hi, 


I purchased 13 indicators, on my MT4/Purchased tab, it shows only 7 indicators to install, others are not display. 

To install the other indicators do not display, I have to go in directly to each of these indicators to click on "Install to the terminal".

However, after installed to MT4, these indicators appear in the Expert Advisors/Market, which is incorrect located to let indicators work.

To let indicators work correctly, they must appear in Indicators/Market Tab , NOT in Expert Advisor.


I already log out and log in. I also shut down, and I restart my computer. 


It look like there is some bugs that need to be fix this issue.


So, please help.


Let me know ASAP.


Thanks,

Tommy

 

There is one instruction from the service desk about how to install (I am using this instruction all the time when I buy new computer or install new Metatrader instance for example):

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

  1. Close all your MetaTrader terminals
  2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
  3. Delete all files starting from mql4.market.* and mql5.market.*
  4. Open MetaTrader terminal
  5. Try to install product again
more: post
 
Sergey Golubev #:

There is one instruction from the service desk about how to install (I am using this instruction all the time when I buy new computer or install new Metatrader instance for example):

more: post

Yes, good.

Alternative install a new MT4 and try again.

 
Sergey Golubev #:

There is one instruction from the service desk about how to install (I am using this instruction all the time when I buy new computer or install new Metatrader instance for example):

more: post

Thanks for your supporting! ;-)

 

I found the solution here already:



Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

  1. Close all your MetaTrader terminals
  2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
  3. Delete all files starting from mql4.market.* and mql5.market.*
  4. Open MetaTrader terminal
  5. Try to install product again
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