My account doesn't copy signal providers volume.

[ay47]

Hello,

I just subscribed to a signal provider and provider actually traded twice so far. However even we have like same equity, proviers trades are 0.16 Volume and mines are 0.01. 

I use 95% of my equity and have same amount of equity with the provider. I also use same leverage with the provider. 

What might be the issue? how do I solve it?

Thanks

[Sergey Golubev]

Subscriber's volume should not be same with signal provider's volume in most of the cases.
Because the volume depends on the balance of trading accounts of subscriber and provider, and the leverage of trading accounts of provider and subscriber.
You can read this discussion thread about it (with some example to calculate the volume or how it was calculated):

How to change the volume/lot size
https://www.mql5.com/en/forum/11714

[ay47]

Hello, 

I understand the calculation but its not working for me. It calculates like I have 1/20 equity. I have more balance than the provider. Same leverage and I let 95% use of my equity. There is something wrong for sure.

Signal '6002554': signal provider has balance 1 691.02 USD, leverage 1:500; subscriber has balance 1 939.27 USD, leverage 1:500.

Here is an example of trade:

2022.09.23 09:00:27.670 Trades '6002554': market sell 0.01 EURUSD

2022.09.23 09:00:27.717 Trades '6002554': accepted market sell 0.01 EURUSD

2022.09.23 09:00:27.718 Trades '6002554': market sell 0.01 EURUSD placed for execution

2022.09.23 09:00:28.057 Trades '6002554': order #17849155 sell 0.01   0.01 EURUSD at market done in 386.925 ms

2022.09.23 09:00:28.060 Trades '6002554': deal #11810919 sell 0.01 EURUSD at 0.97960 done (based on order #17849155)

2022.09.23 09:00:27.667 Signal '6002554': signal provider performed deal #214358875 sell 0.16 EURUSD at 0.97960

2022.09.23 09:00:28.087 Signal '6002554': signal provider deal #214358875 sell 0.16 EURUSD at 0.97960 copied

2022.09.23 09:01:33.444 Signal '6002554': signal provider performed deal #214360236 buy 0.16 EURUSD at 0.97753

2022.09.23 09:01:33.444 Trades '6002554': market buy 0.01 EURUSD, close #17849155 sell 0.01 EURUSD 0.97960

2022.09.23 09:01:33.491 Trades '6002554': accepted market buy 0.01 EURUSD, close #17849155 sell 0.01 EURUSD 0.97960

2022.09.23 09:01:33.496 Trades '6002554': market buy 0.01 EURUSD, close #17849155 sell 0.01 EURUSD 0.97960 placed for execution

2022.09.23 09:01:33.638 Trades '6002554': deal #11811413 buy 0.01 EURUSD at 0.97779 done (based on order #17849575)

2022.09.23 09:01:33.638 Trades '6002554': order #17849575 buy 0.01   0.01 EURUSD at market done in 194.475 ms

2022.09.23 09:01:33.665 Signal '6002554': position [#17849155 sell 0.01 EURUSD 0.97960] closed successfully

Service desk and the provider doesn't help at all, its so frustrating.

[Sergey Golubev]

MT5? Netting?

I already replied to your other same post:

Forum on trading, automated trading systems and testing trading strategies

Frequently Asked Questions about the Signals service

Sergey Golubev, 2022.10.06 07:05

The volume is automatically calculated based on your balance and leverage and signal provider's balance and leverage.
And all those calculation you should know from the journal of Metatrader (or from the journal of MQL5 VPS in case you are using this VPS).
And if you are making some other trades on your account with subscription so it is not good and it is also written on the journal.

About subscriber/provider balance/leverage - it should be written in your journal as the ration ("new ratio ..." as the following: "Signal 'XXXXX': percentage for volume conversion selected according to the ratio of balances and leverages, new value ...").

Example of the volume calculation: https://www.mql5.com/en/forum/215636