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Lets face it guys this forum is toxic because of such answers. it is better to remove poorly asked questions instead of spreading disgust.
Not. The forum is fine.
But the users should know that it is the technical forum.
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Example.
1. Mapping.
It is the feature related to the signal subscription described in Frequently Asked Questions about the Signals service in #13.
But the users are still asking ... and I am replying ... they are asking (several times in a day) - I am replying, and finally I made the summary posts about it (after 100th my reply). Yes, I replied on same/similar questions ...do you know how many times? about 350 times.
I replied 350 times on same or similar question because I am stupid idiot? Not. It is because many users do not want to read anything and do not want to search anything.
Did it affect to me personally? Not. Because I am public moderator ... just boring.
2. How to contact with the service desk and when.
Same - I am replying about HowTo for several times in a day, the service desk was replying on the forum about how to contact with them, admins were replying about which issues should be considered for the service desk ... many many times ... I replied more than 200 times ...
And what? And nothing ... becaus many users do not read and do not search anything ...
3. More and more.
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There are some summary threads and summary posts on the forum (about HowTo in all the particularities).
Yes, many users do not read and will not read them as well. But it helps a lot because we (moderators) can reply by the links to those threads/posts.
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About William Roeder - he is really doing geat job. Because all his replies/posts are the summary posts which are similar with mini articles, and his replies are helping the users a lot (especially to the users who did not read and did not search anything, and some of them will not read and search in the future for example).
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you are missing the point of the *forum* when you criticise people for daring to ask a question that which possibly was asked before in a different context. the Idea that a certain question has to be asked only once requires a different platform like StackExchange.
It will not help. Because it will be 1000 same questions about what is that and how to use it. And I will reply 1000 times for same questions with same replies. So sorry ...
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The only decision is to create the key/summary threads/posts on the forum, so the users can find everything in quick way (I know it because I was/am moderating the English forex/Metatrader forums since last century by started with MT3 for example - look at here as an example with one this forum).
And it is about what the forum moderators are doing ( key/summary threads/posts), and it is about what William Roeder is doing (because all his replies are the summary replies which is similar to mini-article).
Professional web developer with html css knowledge may not find it easy to read documentation because html css is not real programming language like C++. You know markup language and trying to read documentation of programming language so it will be definitely tough for you. For me everything in documentation is meaningful as I know HTML CSS as well as C++
I really appreciate your efforts Sergey Golubev. just as a humble Idea, what I think could maybe prevent things become unprofessional is strict rule sets for posting new topics. when you have 1000 similar questions it would confuse google to point to the best answer in the top 10 resutls. on the other hand when you decline improper questions, knowing there's a good topic for that then you'll help the SEO for the answer.
I really appreciate your efforts Sergey Golubev. just as a humble Idea, what I think could maybe prevent things become unprofessional is strict rule sets for posting new topics. when you have 1000 similar questions it would confuse google to point to the best answer in the top 10 resutls. on the other hand when you decline improper questions, knowing there's a good topic for that then you'll help the SEO for the answer.
This is the public forum, and the only limitations are the following:
promotion and semi-promotion (incl the promotion of the Market products and the signals), discussion about the brokers, posting indicators/EAs without source codes, and so more - are prohibited on the forum.
Strict rules to create new topics are impossible to implement on this public place.
The users can ask what they want in case they accept the limitations. Because it is free public place.
Especially if we know that the service desk here is mainly dealing with financial issues, read below:
Forum on trading, automated trading systems and testing trading strategies
The "Service Desk" section has disappeared
MetaQuotes , 2018.08.09 12:43
The service desk switches to working only with financial issues.Forum on trading, automated trading systems and testing trading strategies
The "Service Desk" section has disappeared
MetaQuotes , 2018.08.09 15:28
Create separate topics with full descriptions, please. There is no need to add everything to one topic.
First of all, involve other forum participants to analyze the situation.
Try to describe the problem as completely as possible, attach logs, screenshots, code examples, etc. The main thing is that there is no game of ping-pong, when only at the 5-10th step of questions/answers a sufficient amount of materials is collected to analyze the situation and reproduce it.
Any technical problem should have an answer to the question “can it be reproduced”. If there is no response, then there is a high probability of request failure.
Unfortunately, we can no longer deal with the massive and ever-increasing volume of poorly qualified queries and outright educational questions.
Our employees are not trading or programming teachers.
So, the forum is existing as the technical service desk in some cases.
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About William Roeder - he is really doing geat job. Because all his replies/posts are the summary posts which are similar with mini articles, and his replies are helping the users a lot (especially to the users who did not read and did not search anything, and some of them will not read and search in the future for example).
That is why I told that William Roeder is helping a lot with his mini-articles adapted for this forum to be the posts.
knowing there's a good topic for that then you'll help the SEO for the answer.
About SEO ...
There are key forum threads here and in Russian forum as well.
Most/many of those threads are the summary threads (and there are some summary posts).
What is key threads/posts (definition)?
For example: if all the posts and threads are deleted from the forum but the MQ keeps the key threads/posts only so the forum will be continuing with not a problem.
Some key threads are automatically moved as the clones to Russian forum with autotranslation to Russian language and some other languages
(most of them are summary threads).
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William Roeder is doing same but slightly different: he is making summary posts which may be good for newbies for example.
And his posts helps a lot of people here ... because some users do not want to make a search on this MQL5 portal so his posts help in this situation as well.
And I can tell you that it is not easy to create a summary thread or summary poss in the review's style of posting.
I know it because I created several summary posts and threads for the forum.
And that is why all public moderators of this English language forum told thanks to William Roeder by openning this thread for example.
Some may think my posts are Floccinaucinihilipilification, but not everyone thinks like you. (2022)
Do graphical objects all require time and price properties ? - MQL4 programming forum #3 (2022)
The rudeness here, is people expecting coding done, for free, just because they ask. That is what 12-year-olds do. Adults, don't expect handouts, they work for what they want. There are no slaves here.
No free help.
If they just want a freebe, or start whining when they don't get it, then they need to grow up. They've wasted our time with their post, so they don't deserve niceness. Political Correctness is trying to pick up a turd by the clean end. The more you do it the worse it gets.
My terse remarks have resulted in many posters putting in some effort and learning. And some have posted that they are grateful that they were forced to study.
Not rude at all, if you post a reasonable question (this doesn't compile and I don't see why, or how should I go about this).
Post a “code this for me,” or “this doesn't work” requires a rude answer for the rude question wasting everyone's time; there are no slaves here.
How To Ask Questions The Smart Way. (2004)
When asking about code
Be precise and informative about your problem
Very nice. It all depends on the question(s) asked and how. If you ask about a coding question, implicit is that you know how to code, read the documentation, and need guidance. If you ask how do I call X, then you deserve, rudeness for the lazy, entitled, question that you are expected to already know the answer.
Yes it's understandable that no free work and people time isn't a game, but still some people including me when i first knew mql5 post questions before really knowing how the website really works so some unintentionally post such stuff but than learn better, any way happy to have you as a mod mr. Roeder