Signal copies extra trades
- copy signals
- Signal not copying trades
- I can not use MQL5 signal copying ??? it says: "The volume of copied trade operations may not coincide with the initial volume of trade operations at Provider side"
You should look at Metatrader logs/journal (or MQL5 VPS logs/journal) about what was written there.
Because if the provider opens some trade so it should be written in your journal.
Besides, if your Metatrader openes some extra trade so it should be written about it and about "why" too.
Example:
- Your trade was closed for stop loss or for take profit, and trade for provider was not yet closed. So, the signal system sees that provider is having the trade but you do not have (already closed) and opens this trade once again.
What to do? Do not copy stop loss or take profit levels (it is in the subscription settings of your Metatrader). - You may use manual trading on your trading account which was subscribed to the signal.
- The other reason is the following: you are using MQL5 VPS and your home Metatrader in the same time (and trades are copied twice on your trading account because of that).
- Other reasons.
So, you should look at the journals to see the reasons.
I guess these are examples. Today I have a number of these trades.
I guess these are examples. Today I have a number of these trades.
You or the signal provider change the leverage, or you or signal provider deposit/withdraw the funds from trading account. And this action was made during the open trades. The signal system discovered that lot size for open trade should be changed and corrected already opened positions:
So, some part of the order was closed (partial close), and the system fixed lot size:
I think - the changing the leverage or balance operations (deposit/withdrawal) during open positions - it is not good.
The provider said he did not deposit or withdraw money in the past few weeks and so he doesn't know what to do to fix this and suggest I contact the sevice desk.
Service desk has nothing to do with it.
If the Signal system was trying to correct/fix some lot size for your trades so it means that someone (you or provider) deposited/withdrawal from trading account, or made a balance operations during the open trades (you or provider), or the leverage was changed (for you or for provider).
Or you are making some other trades on the account with subscription (or you close some trade or any).
Anyway, it should be written in the service desk about it (about anything).
Because you see - you had the position of 0.20 lot, and the signal system recalculated your lot size and it should be 0.18 at that moment, and the part of position of 0.02 lot size was closed.
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You can check this example about how the lot size is calculated for subscribers (just gerenal information): post #3
The provider said he did not deposit or withdraw money in the past few weeks and so he doesn't know what to do to fix this and suggest I contact the sevice desk.
When the copying ratio of your signal subscription changes/decreases, the lot size is re-calculated and adjusted for all your open trades.
The copying ratio can be lowered due to more losses at your side, due to slippage.
This is all normal, but you should look for a better broker/server setup in order to copy this signal, if you continue to have losses when the signal has profits.
Check the slippage tab of the signal for best setups, green and upper yellow values are best.
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