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Problem with "download" or "buy" indicators on MQL-Market

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stefan-wild
19
stefan-wild  

Dear MQL community

for now just sorry for my question. Maybe for you it sounds silly, but there is no other professional which I could ask.

My issue:

I try to download a Oscillator from one of your developer: <link removed> And also I try to buy another products on the MQL-Market.

But when I press the button „download“ or the button „buy“ a window opens and ask me: „Have you installed MetaTrader 4?“ And I press „Yes“ because my MT4 works well on my computer, but just nothing happens.

On my Macbook I have installed the MT4 from my Broker ActiveTrades. The MT4 works fine, but why can I not download these products on www.mql5.com „Market“ ??

If I go to this „Code Base“ there are the links working well: „Download as ZIP“ and I can install it on my computer.

Can you help me with this problem?

Best regards and thanks a lot! 

Stefan

Alain Verleyen
Moderator
33615
Alain Verleyen  

Hi,

Please note that the forum is not intended to support commercial products.

I suggest you to contact the seller of the product you want to purchase. You can found a link at the page of any product.

See also this article https://www.mql5.com/en/articles/498

How to buy a Trading Robot, a Magazine or a Book in MetaTrader Market?
How to buy a Trading Robot, a Magazine or a Book in MetaTrader Market?
  • 2012.09.14
  • MetaQuotes Software Corp.
  • www.mql5.com
You can buy any product (Robots, indicators, magazines or books) in MetaTrader Market only through the MetaTrader 4 and MetaTrader 5 trading platforms. The list of products with their description is given on the MQL5.com website. After you press the "Buy" button, your client terminal will be launched.
Dedy Sucianto
175
Dedy Sucianto  
stefan-wild:

Dear MQL community

for now just sorry for my question. Maybe for you it sounds silly, but there is no other professional which I could ask.

My issue:

I try to download a Oscillator from one of your developer: <link removed> And also I try to buy another products on the MQL-Market.

But when I press the button „download“ or the button „buy“ a window opens and ask me: „Have you installed MetaTrader 4?“ And I press „Yes“ because my MT4 works well on my computer, but just nothing happens.

On my Macbook I have installed the MT4 from my Broker ActiveTrades. The MT4 works fine, but why can I not download these products on www.mql5.com „Market“ ??

If I go to this „Code Base“ there are the links working well: „Download as ZIP“ and I can install it on my computer.

Can you help me with this problem?

Best regards and thanks a lot! 

Stefan

DONT USE GOOGLE CHROME.......TRY TO DOWNLOAD WITH OTHER BROWSER.......... 
stefan-wild
19
stefan-wild  

Thank you for your answers.

But the result is: "Address Not Found" not with Firefox or with Safari, it doesn't work. What can I do? It's a pity

angevoyageur It was not my intent to make support commercial products.

Alain Verleyen
Moderator
33615
Alain Verleyen  
stefan-wild:

Thank you for your answers.

But the result is: "Address Not Found" not with Firefox or with Safari, it doesn't work. What can I do? It's a pity

Do you read the article ? Did you ask to the seller ?

angevoyageur It was not my intent to make support commercial products.

No worries.
llonigro
3
llonigro  

Hi, I was wondering if you could help.   I have MT4 build 765 and whatever indicator I try to download it just won't show in the navigator / indicator list.

I download the indicator to my desktop, go into Open Data File in MT4 then copy the indicator to my MQL file / indicators and close the platform.  When I reopen the indicator doesn't show although it shows in my file.

I don't know what I am doing wrong here.

 

Many thanks

Saya pann
1182
Saya pann  
I already made payment for an Indicator but it  never showed in my purchased list in my terminal of mt4 and in my mql5.com account. I have sent request to resolve this issue to mql5 helpdesk and product owner but nobody responses till todate. I really don't know what to do with my payment made. Really annoying! 
Daniel Stein
35406
Daniel Stein  
saya pann:
I already made payment for an Indicator but it  never showed in my purchased list in my terminal of mt4 and in my mql5.com account. I have sent request to resolve this issue to mql5 helpdesk and product owner but nobody responses till todate. I really don't know what to do with my payment made. Really annoying! 

Do you have any confirmation of your payment/purchase?

If yes, add this confirmation to your service desk ticket or open a new ticket with this confirmation.

I'm sure they will help as soon as possible. 

Saya pann
1182
Saya pann  
Thks.
My problem has been solved by service desk.
Nassau123
5
Nassau123  

Hi,

I have a same problem as at the top of the page. I am not able to download free indicators or EA's after pop up windows with a message „Have you installed MetaTrader 4?“ shows up.

I have also tryed with different browswers.

Any suggestions...

Thanks a lot

Stanislav Korotky
22481
Stanislav Korotky  
Nassau123:

I am not able to download free indicators or EA's after pop up windows with a message „Have you installed MetaTrader 4?“ shows up.

I have also tryed with different browswers.

Don't use browsers. Download products directly from the terminal.

12
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