Cannot Find Signal (PLEASE HELP)

[playandone]

This is driving my nuts.

When I click Copy Signal it opens the wrong MT5 (different broker).

When I use the Search feature in the correct MT5 I cannot find the Signal name, even though it exists.

Please help!!! 

[playandone]

How do I customize which MT5 is opened when I select the Copy Signal button? 

[Sergey Golubev]

Subscribe directly from Metatrader.

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This is the general information -

How to Subscribe to MT5 Signal - new instructions
https://www.mql5.com/en/forum/336422  (MT5)

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and make sure that you are looking for the MT5 signal (because you are about MT5 as I understand) -

[playandone]

I cannot find the Signal nothing comes up in MT5. But I know it is there because it opens in the other MT5 which opens through the website

<Image removed - Do not show images or discuss specific Signals in the forum>

[playandone]

And this is what opens up if I try to subscribe through mql5.com in the WRONG MT5 .exe (different brokers MT5), not the one I am trying to use.

<Image removed - Do not show images or discuss specific Signals in the forum>

So I know it's here! But I cannot find it in the correct MT5 I am trying to use (the one for my proper broker).

[Sergey Golubev]

Sergey Golubev:
...

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and make sure that you are looking for the MT5 signal (because you are about MT5 as I understand) -

This is MT4 signal on your screenshot, and MT4 signals can not be found (and can not be used) for MT5.

[playandone]

Sergey Golubev:

This is MT4 signal on your screenshot, and MT4 signals can not be found (and can not be used) for MT5.

Thank you