Cancel : expert already paid

7905624 2021.01.13 23:42

I want to cancel the expert that I bought, do it quickly.

Purchased and cannot be used.

Moderator
120281

Sergey Golubev 2021.01.14 04:55 #1

Eleni Anna Branou, 2021.01.12 09:45

If you cancel your MQL5 Market purchase within 7 days, without having installed it in any MT4/5 terminal, yes you will get your refund.

Refund Installing a purchased indicator EA is not working

7905624 2021.01.14 09:27 #2

Sergey Golubev:

I pressed install But it doesn't really work. Does that mean I have to pay for free?

Moderator
15470

Eleni Anna Branou 2021.01.14 09:30 #3

7905624:
I pressed install But it doesn't really work. Does that mean I have to pay for free?

If it wasn't installed you will get a refund, if it was installed and you used it, you will not.