Cancel Purchase

negan
81
negan  
If i cancel my purchase, will the amount be returned to my bank/debit card or it will be credited as mql5 credit?
Juvenille Emperor Limited
Moderator
15455
Eleni Anna Branou  
cwmrox:
If i cancel my purchase, will the amount be returned to my bank/debit card or it will be credited as mql5 credit?

If you cancel your MQL5 Market purchase within 7 days, without having installed it in any MT4/5 terminal, yes you will get your refund.

negan
81
negan  
Eleni Anna Branou:

If you cancel your MQL5 Market purchase within 7 days, without having installed it in any MT4/5 terminal, yes you will get your refund.

Will it return to my bank? Or to MQL5 balance?

Juvenille Emperor Limited
Moderator
15455
Eleni Anna Branou  
cwmrox:

Will it return to my bank? Or to MQL5 balance?

If you deposited to your MQL5 account first and then you proceed with your purchase, it will return to your MQL5 account balance.

If you paid directly with your credit card, it may be returned to your card, but I am not sure.

You can ask the Service Desk to be sure, that is a financial issue after all.