Having Trouble Connecting to Market
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Forum on trading, automated trading systems and testing trading strategies
I cant install the purchased EA in MT5 platform
Sergey Golubev, 2020.05.21 13:36
Make sure -
- that you have Internet Explorer the latest version installed on your PC (I am having version 11);
- that you are using the latest build of Metatrader,
- that you are login to Community folder using your login - not your email.
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Hi Everyone,
Let me start by saying i did do some research and found a few posts on here from people who had similar problems but i was not able to resolve my issue.
I am not able to download indicators or EAs from the MQL5 website (which would then open MT4 and install the indicator/EA) when i click the download button it opens MT4 but nothing happens.
I am not able to view anything in the market tab on MT4, when i open the market tab its just white and nothing loads.
When i go to the top right search button on MT4 and search for the indicator i want, it shows up in the search on the terminal search, when i click the indicator in that search it opens it up in the market tab on MT4. When i click the download button nothing happens.
I uninstalled MT4 and all user data from my computer, i am using Oanda as my broker, i went to their website and redownloaded the desktop application.
Restarted my computer.
Logged into MT4 program.
In MT4 i clicked tools> options>community and logged into MQL5 with my credentials.
i am still not able to download the indicator. I tried to download more than one product to see if it was just the one indicator. Nothing works.
I came across a post on the community someone saying to go into the data folder, and under the community folder deleting any .dat files. But i dont think i saw any .dat files before or after i uninstalled/reinstalled MT4.
I also contacted Oanda they said they couldn't help its not a problem on their end.The market tab was working fine for me last week, and i was able to click the download button for any indicator/EA on MQL5 website which worked fine last week. Randomly its not working.
Any information, advise, help that anyone can provide is much appreciated!
Thank you for your time!