signal is not synchronized

 
Hi Support,

<Deleted>

<Deleted> copied Signal from <Deleted> and not sync with my account.

Please help urgently check. from signal those 14 orders still floating and not closed. 

please refer to attached history from signal ,history and open trade from <Deleted> . time and everything are the same. those closed orders on my account should not there still open as per <Deleted> .

Moderators note: Do not post links to any signal/product.

 

You can check the subscription procedure once again (just in case you missed something) -

How to Subscribe to MT4/MT5 Signal -
https://www.mql5.com/en/forum/189731
  (MT4)
https://www.mql5.com/en/forum/336422
  (MT5)

Also, look at logs/journal to find some error or something.
How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)
How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)
  • 2017.04.10
  • www.mql5.com
Below are step by step instructions, of how to subscribe to a MΤ4 signal: 1. Register a MQL5 account: https://www.mql5.com/en/auth_register 2...
Reason: