I subscibed to a signal and I did all processes (all check box in signal bar) but there is no trading copy yet. Also I cant see the signal OPENING POSITIONS.
So, I need a help as soon as possible.
You can look at the journal (Metatrader logs) to see the possible error.And, please, check the subscription procedure once again (just in case you missed something) -
How to Subscribe to MT4/MT5 Signal - new instructionshttps://www.mql5.com/en/forum/189731 (MT4)https://www.mql5.com/en/forum/336422 (MT5)
I have done it many times but unfortunately there is no copy. When I check the massage in Journal I found this "investor mode [trades are not allowed] also when I check the SIGNAL OPENING POSITIONS throw my account in MQL5 web site I got this message "Enable copy trading in the MetaTrader platform to see full signal data".
hey guys, why it say invalid , the password you sent to me does not work???
What or who is "it" ?
WE didn't send you any password. We are a forum.
What are you talking about? What password?
I do not know about investor mode, I just following the instructions for copying.
Also, I am trying to call MQL5 support team, but I could not find there number.
Are there any way to contact them?
If you are logged into your trading account with the investor password, the signal subscription will not work.
Log into your trading account with the master password and follow the subscription instructions again.
I will try this.
Yes, it was the problem and now every things are OK