Error when trying to sign a trading signal on MT4

[Rogério Aguilar]

Hello everyone. I'm trying to subscribe to this channel: [...]. But when I click on subscribe, the MQL5 site directs to MT4, and on MT4 even though I am already connected to the MQL5 community account (and with credit above the value of the signal I want to hire), clicking on subscribe is not confirmed!

I am in need of assistance as urgently as possible.

The attached image proves this.

I await some assistance.

Thank you.

[Sergey Golubev]

How to Subscribe to MT4/MT5 Signal - new instructions
https://www.mql5.com/en/forum/189731  (MT4)
https://www.mql5.com/en/forum/336422  (MT5)

[Rogério Aguilar]

I did all this (see the attached image) and I still can't sign. What do I do?

[Eleni Anna Branou]

Rogério Aguilar:
I did all this (see the attached image) and I still can't sign. What do I do?

You haven't subscribed so far, follow all the instructions!

[Sergey Golubev]

Rogério Aguilar:
I did all this (see the attached image) and I still can't sign. What do I do?

I see on the image (on the right of your image): subscribe for ...
So, you can subscribe, or we do not understand each other sorry.

[Rogério Aguilar]

Eleni Anna Branou:

You haven't subscribed so far, follow all the instructions!

I have already followed all the instructions and still haven't been able to sign the signal. I need help.

[Sergey Golubev]

Rogério Aguilar:

I have already followed all the instructions and still haven't been able to sign the signal. I need help.

Yu can try to understand which error you are having,

• check the logs,
• check Internet Explorer (it should be the latest version, for example - IE version 11),
• check the build of Metatrader (make sure that you are not using old build of MT4 or MT5)
  
• Windows version? I hope you are not using Windows XP ..
• and more.

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Renat Fatkhullin , 08/08/15 2:03 p.m.

How to reproduce your situation?

Sorry, you have not provided any data. Just a general question.