i purchased a MT5 EA by testing it on strategy tester and when used it on Real it was not working ( not taking automatic trades ) do not
understand what to do , has the Author scammed me.
If anyone has solution please help me ...
If you connect your Metatrader to your real account, and after that - you will backtest EA with "every tick based on real ticks" mode so it will
be same as you are trading by this EA on your real account (absolutely same).I mean: if EA work in backtesting with "every tick based on real
ticks" so EA will work on the account.
Have you contacted the author/seller and asked for help/explanations?
This is the first thing you should always do, when you have a problem.
Did you tried the comments section of the product?
Does any other members that purchased the product has similar problems?
Usually in the comments section of a product, you will find all sorts of useful information and
Usually in the comments section of a product, you will find all sorts of useful information and solutions.
Is there some setting/parameter in the EA such as the following:
ECN (or STP) = false (or true).?Because if your account is ECN/STP account so EA should place the trade first, and stop
loss/take profit should be placed as a second action by midifying already existing order.
There is something in the Rules of Using the Market Service
In case disputes arise that cannot be resolved directly between the Buyer and the Seller, either party may apply to the administration
of the mql5.com through Service Desk in the User profile.
But no one will believe in you (because you are not expert in the EAs sorry). I mean: if you wtite to the service desk telling them that "EA works
on strategy tester with "every tick based on the real tick" and does not work on same account while trading" - no one on the service desk will
trust your words.Because it is technical forum.You should prove that EA does not work.
So, I know two ways on this situation:
The forum will not help it his situation sorry.