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I was charge many times in my card when i bought an indicator
 
michelle2612:
I was charge many times in my card when i bought an indicator

Financial issues ----> Service desk!

 
Kenneth Parling:

Financial issues ----> Service desk!

Hi kenneth. Where can I find it?
 
michelle2612:
Hi kenneth. Where can I find it?

you find service desk in your profile

Files:
service_desk.png  8 kb
 
Kenneth Parling:

Financial issues ----> Service desk!

why people keep recommending "death"/"silent" Service Desk ???
It's really a shame.

 
Soewono Effendi:

why people keep recommending "death"/"silent" Service Desk ???
It's really a shame.

What other option do you suggest? There is nothing that we can do in the forum.

Maybe the OP can contact the card issuer.

 
Soewono Effendi:
Tell members the truth.
Service Desk seems non operational.  thus be careful with your fund/money.

Still hoping for the best that all services will be restored as it was, or upgraded to be better.

This site is geeting old and hopefully not abandoned.
Est. 2004
Amazing actually... it is 15 years community.

What do you mean "Tell members the truth"?

I don't know any more than you or any other member of this forum.

Sergey has obtained information from the Russia forum and posted it in this forum and that is the full extent of our knowledge in this matter.

So I ask you again.

Keith Watford:

What other option do you suggest? There is nothing that we can do in the forum.

Maybe the OP can contact the card issuer.

 
Soewono Effendi:

why people keep recommending "death"/"silent" Service Desk ???
It's really a shame.

I was reading all your posts (and some of them were deleted), and I came into conclusion that you are in the war with MetaQuotes now.
If yes so why are you using the Market to sell your products?
Because using MetaQuotes Market for the bussiness = using MetaQuotes protection/rules in case the people will lose money with your products ...

So, be more honest and do not use the protection from the company which you do not like a lot (protect yourself against everything inside/around your business, and be responsibe by yourself for everything here and everywhere).

PS. I can say more - you are trying to collect the group of the users here who will be in the war with the company together with you, and it is the main goal of all your posts here (as I understand it).
So, please, use your aggressive behaviour inside your country (if police of your country will agree with it).
Because this is int'l forum, and any aggression is prohibited sorry.

One more public aggression from you to all of us - and I will ban you.

 
Soewono Effendi:

why people keep recommending "death"/"silent" Service Desk ???
It's really a shame.

Service desk handles all financial issues and yes it could take some time to get an answer, but if you took your time and read 'why' you probably also would have understand the situation.

 
This is the only information we have on the forum (I think - it may be related to the other payment systems as well) -

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post in Russian forum:

Forum on trading, automated trading systems and testing trading strategies

PayPal withdrawal does not work.

MetaQuotes Software Corp. , 2019.08.08.27 12:37

Since August, we have been carrying out legal reorganization and changing payment details.

Therefore, there is a shutdown of old systems and the launch of new ones. This is a very complicated process. Most likely, in the first days of September, most of the work will be completed.

Sorry for the inconvenience, please.
post #8 (the question):

Forum on trading, automated trading systems and testing trading strategies

PayPal withdrawal does not work.

Elena Baranova , 2019.08.08.27 13:23

I see ... The possibility of withdrawing to PayPal, I hope, will remain.

post #9 (reply):

Forum on trading, automated trading systems and testing trading strategies

PayPal withdrawal does not work.

MetaQuotes Software Corp. , 2019.08.08.27 14:23

Yes.

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Besides, as I see from the forum: admins were/are online by replying about new beta builds and more.
So, we need just wait ... because it was stated as the following:
"Most likely, in the first days of September, most of the work will be completed"

 
see.. that'all I read and over sensitive reactions.
I.said: I'm hoping the for best that NOBODY IS HOLDING MEMBERS' FUND.

Why deleting my posts if there is nothing to hide.
It is just an opinion, that if proofen wrong, that all members will be happy.

With YOUR POWER TO DELETE, TO CENSORS members' posts as you like, THAT would be STUPID to PROVOKE anybody.

It is MODERATORS/ADMINS privileges to tell or not to tell members if you have access to FINANCE or NOT.

None of us, mortal members know this.

If you feel offended, why ???
There is no intention at all.
All I want is to GET MY EARNED MONEY.

Is it wrong ?
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