Why does the service desk never answer ?

 

I don't know if you have the same issue, but everytime that I opened a request to MQL5 service desk, they never respond.

I was banned from "freelance" and I would like to know if some moderator could help me.

I would like to know if is there anything that I can do to fix it.

 
I have been asking them for a week, but they never answer.
 
Guilherme Mendonca #:

Me too.

They ask for 03 days, but they don't follow.

It is strange for such a large company that serves several parts of the world, not having enough people to provide a good service desk.

The Service Desk normally needs a week for an answer ".. in case of any issues with financial operations on MQL5.com."

Reason: