Is a rewarded review a fake review or not?

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Daniel Stein
62235
Daniel Stein  

Hi guys,

I just wanted to start an open discussion about the sense and legality of paid/rewarded reviews.

One of the bestsellers used this leak in the mql market rules and started to offer free tools in exchange for 5-star reviews.
Till date, there are more and more sellers following this (semi)-legal method to rise quickly in the bestsellers list.

The negative aspect is that the entire review system gets obsolete and useless if the customers provide 5 stars in exchange for a gift.

What are your thoughts about this new sales boost methods?

Kenneth Parling
4007
Kenneth Parling  
Daniel Stein:

Hi guys,

I just wanted to start an open discussion about the sense and legality of paid/rewarded reviews.

One of the bestsellers used this leak in the mql market rules and started to offer free tools in exchange for 5-star reviews.
Till date, there are more and more sellers following this (semi)-legal method to rise quickly in the bestsellers list.

The negative aspect is that the entire review system gets obsolete and useless if the customers provide 5 stars in exchange for a gift.

What are your thoughts about this new sales boost methods?

Totally unacceptable approach which also damages the entire industry in principle and also lurks the customers to buy a product that in fact does not work as thoose fake reviews may tell. This is a very ugly business!

Marco vd Heijden
Moderator
10778
Marco vd Heijden  

Paid or fake positive reviews is nothing new.

It happens in almost every corner of every market.

When you see a lot of people complaining and posting one star reviews, and then next to that the 5 star fake reviews, obviously something is up and you need to double check the item that you are examining.

My experience is simple, if your products really perform as advertised, then they will become known to the public.

Daniel Stein
62235
Daniel Stein  
Kenneth Parling:

Totally unacceptable approach which also damages the entire industry in principle and also lurks the customers to buy a product that in fact does not work as thoose fake reviews may tell. This is a very ugly business!

I totally agree.


Marco vd Heijden:

When you see a lot of people complaining and posting one star reviews, and then next to that the 5 star fake reviews, obviously something is up and you need to double check the item that you are examining.

The one star reviews won't be seen because of the endless flood of 5 star rewarded reviews. 


My experience is simple, if your products really perform as advertised, then they will become known to the public.

This is just partly true and depends on the markets ranking algorithm and this is the weak point of the mql market.
The more reviews you get in a short period of time the faster you go straight up to the top. This makes sense if those reviews are based on true and honest customer experience but not in case of fake reviews.

The result is that all top sellers provide free gifts in exchange for positive reviews and the ratings become totally useless.

Conclusion: If you want to be a top seller you have to cheat like the top sellers do. 

Andrey Barinov
45278
Andrey Barinov  
Daniel Stein:

The result is that all top sellers provide free gifts in exchange for positive reviews and the ratings become totally useless.

According to my experience the review itself does NOT impact product rating at all. It can however help in boosting sales and thus increasing positions in ratings.

Lorentzos Roussos
29752
Lorentzos Roussos  

Allow me to play the role of "The devils advocate" here even though i dont agree with the practice.

  1. Without any incentives the reviews are more likely to occur if the customer has a negative disposition toward the product.(its not an excuse but since you are all sellers you know the ratio of Reviews to Downloads from your statistics)
  2. If we raise the bar in products quality then the "standard" may change . (i understand offcourse its a non comparison between coding more vs trying something easier , and that is sort of a "utopia" )
  3. If this is considered irrelevant to product quality (which it is) ,then how about backtests that curve up ? or even reviews not relevant to the essence of the product (for example i get a couple of  reviews for the GUI's here and there)
  4. The customer may be posting a fake review but they get additional tools .
  5. I think its also relatively difficult to post a review (from a clients perspective)


It would make more sense - in my opinion - to request social media subscriptions instead of reviews .

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