This is what shows up in my journal but the signal is not copying across , does anyone know how to rectify this please ?
You can check the subscription procedure just in case you missed something -
How to Subscribe to MT4/MT5 Signal - new instructionshttps://www.mql5.com/en/forum/189731
Make sure that your broker uses the same symbol with the suffix used by the signal.
If not, contact them to see if its available, otherwise you need another broker.
Also check that you have the symbol enabled in MT4/5 >> View >> Symbols