Signal - connecting to signal server
Is it paid signal.
Did you pay?
From your real account?
And check the procedure about how to subscribe (just in case you missed something) -
Forum on trading, automated trading systems and testing trading strategies
How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)
Eleni Anna Branou, 2017.04.10 10:02
Below are step by step instructions, of how to subscribe to a MΤ4 signal:
1. Register a MQL5 account: https://www.mql5.com/en/auth_register
2. Open your MT4 platform and go to Menu >> Tools >> Optios and click on the Community tab. There you put your Login and Password of your MQL5 account and click OK.
3. Go to the search area of your MT4 platform, on the upper right corner (where the magnifying glass is), type in the name of the signal you want to subscribe and click Enter.
4. You will see lower, in the Terminal Window of your MT4 platform, the results of your search. Click on the name of the signal you want to subscribe.
5. Click on the green Subscribe for $$ USD button on the right side of your MT4's Terminal Window.
6. Select the payment method and complete payment for your subscription.
7. In the Options >> Signals window that opens, tick the following options:
- Agree to the terms of use of the signals service
- Enable real time signal subscription
- Copy Stop Loss and Take Profit levels
- Synchronise positions without confirmations
8. In the Use no more than: ...... of your deposit (95% maximum) field below, put the percentage of your capital, you want to participate in signal's copying.
9. In the Stop if equity is less than: ...... field, put the amount of your capital, you want to preserve, or leave it empty.
10. In the Deviation/Slippage field, select an option and click OK in the Options window to close it.
11. Now you have completed the subscription process and the only thing you need is a VPS (Virtual Hosting) in order to copy the signal 24/7 without having your MT4 platform open all day long.
12. Go to your account details in the Navigator window of your MT4 platform, right click in your account number or name and select the option Register a Virtual Server.
13. In the Virtual Hosting Wizard window that opens, the VPS with the lower Ping, ms value is presented automatically.
14. Select your payment plan for 1, 3, 6 or 12 months and click Next.
15. Tick the: I agree to the virtual hosting service rules and the auto renewal option below (if you want) and click Next.
16. Complete your payment for the VPS Service.
17. In the next window, tick the Migrate signal: account and settings option, click End and you are done.
And finally -
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Do you subscribe to the signal and having some issue/problem?
Please read about which information is required to help -
https://www.mql5.com/en/forum/10773/page97#comment_9119700
- 2018.08.21
- www.mql5.com
Is it paid signal.
Did you pay?
From your real account?
And check the procedure about how to subscribe (just in case you missed something) -
Yes, paid. Yes, real account. Already subscribed for 2 months no problem. Just today have issue of this. Subscription expiration by Dec 21, 2018, so still have plenty of time. Procedures all correct, and had been working for the last 2 months.
Yes, paid. Yes, real account. Already subscribed for 2 months no problem. Just today have issue of this. Subscription expiration by Dec 21, 2018, so still have plenty of time. Procedures all correct, and had been working for the last 2 months.
If everything was fine except today so it may be bad internet connection.
or you should start to consider to use MQL5 VPS for example ...
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If this issue will be continuing tomorrow so let me know, and I will ask the technical team to look at it (but be sure to upload everything required here #964 for them on your thread).
If everything was fine except today so it may be bad internet connection.
or you should start to consider to use MQL5 VPS for example ...
---------------
If this issue will be continuing tomorrow so let me know, and I will ask the technical team to look at it (but be sure to upload everything required here #964 for them on your thread).
Will do. Will see how on coming days. Maybe the internet connection of the signal provider is bad, or not connected?
Yes, I am also currently using the MQL5 VPS.
So, it may be VPS issue.
You can try sinchronize once again.
And if the situation/issue will be continuing tomorrow - upload VPS log to the thread.
Or look at the log by yourself to find possible issue.
Forum on trading, automated trading systems and testing trading strategies
EA on VPS not executing orders
Sergey Golubev, 2018.10.29 19:34
You can check log files (two log files) just to understand about what was happened: Virtual Platform Logs (log files will be necessary in any way)....
How to check if the signal provider side is ok or not?
I subscribed to 5 different signals. Only this one is having this issue about 7 hours ago. The rest of 4 are ok. All using MQL5 VPS.
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Dear Support Team,
I am currently subscribing to "link to the signal was deleted by moderator"... However, it seem can't connect to the signal provider... the message in Journal saying "Signal - connecting to signal server". It keeps trying every 5 min, but can't successful. Already over 6 hours already. Can you please help to check? Thanks