I am not receiving <Deleted> signals

[mrezola]

I have an ICmarkets MT4 platform, with a 2.06 ms latency VPS.

I have reset the system several times, with no result.

Could anybody help?

Thanks a lot in advance.

[Sergey Golubev]

Do you subscribe to the signal and having some issue/problem?
Please read below about which information is required to help - 

Forum on trading, automated trading systems and testing trading strategies

Signal stopped copying

Vladimir Karputov , 2018.10.24 08:59

All answers in the terminal log.

Question number 1: in the Terminal Service - Settings - Community tab is full?

Question number 2: need a terminal log in the form of a text file attached to the message.

Go to the tab "Log" - right-click and the menu "Open" - opens the explorer with a folder which contains the log files. Attach the log file to the message.

Question number 3: Please show a screenshot of the Signals tab:

[Sergey Golubev]

And you can check the step-by-step instruction about how to subscribe to the signal (just in case you missed something) - 

Forum on trading, automated trading systems and testing trading strategies

How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)

Eleni Anna Branou, 2017.04.10 10:02

Below are step by step instructions, of how to subscribe to a MΤ4 signal:

1. Register a MQL5 account: https://www.mql5.com/en/auth_register 

2. Open your MT4 platform and go to Menu >> Tools >> Optios and click on the Community tab. There you put your Login and Password of your MQL5 account and click OK.

 

 

3. Go to the search area of your MT4 platform, on the upper right corner (where the magnifying glass is), type in the name of the signal you want to subscribe and click Enter.

 

 

4. You will see lower, in the Terminal Window of your MT4 platform, the results of your search. Click on the name of the signal you want to subscribe. 

 

 

5. Click on the green Subscribe for $$ USD button on the right side of your MT4's Terminal Window.

 

 

6. Select the payment method and complete payment for your subscription.

7. In the Options >> Signals window that opens, tick the following options:

 

 

• Agree to the terms of use of the signals service
• Enable real time signal subscription
• Copy Stop Loss and Take Profit levels
• Synchronise positions without confirmations

8. In the Use no more than: ...... of your deposit (95% maximum) field below, put the percentage of your capital, you want to participate in signal's copying.

9. In the Stop if equity is less than: ...... field, put the amount of your capital, you want to preserve, or leave it empty. 

10. In the Deviation/Slippage field, select an option and click OK in the Options window to close it.

11. Now you have completed the subscription process and the only thing you need is a VPS (Virtual Hosting) in order to copy the signal 24/7 without having your MT4 platform open all day long. 

12. Go to your account details in the Navigator window of your MT4 platform, right click in your account number or name and select the option Register a Virtual Server.

13. In the Virtual Hosting Wizard window that opens, the VPS with the lower Ping, ms value is presented automatically.

 

 

14. Select your payment plan for 1, 3, 6 or 12 months and click Next.

15. Tick the: I agree to the virtual hosting service rules and the auto renewal option below (if you want) and click Next. 

16. Complete your payment for the VPS Service. 

17. In the next window, tick the Migrate signal: account and settings option, click End and you are done.