Am having issues registering as a seller because I can't seem to verify my mobile number, when I attempt to verify it, I get a prompt saying that the "code has been sent successfully" but the code never arrives. I've been trying for close to a week now, I've even tried different mobile numbers all to no avail.
I tried contacting service desk, but apparently they only respond to financially related issues. So I guess this is my last resort.
Any help will be appreciated.
It is difficult to help in case you can not verify mobile number ... it is your mobile number ...Try once again ...
I never registered as a seller so I do not have any practical expeience concerning it.Just hope that other members can give some suggestions for example.
I have tried multiple numbers with different operators the result is still the same
Metaquotes have automated a lot of processes and it has obviously not been very successful. Hopefully they will sort it out eventually.
Also the reason it "appears" to be widespread (but its not probably) is because we now see the requests that would otherwise go into the servicedesk.
Edit : I ve experienced an issue with another app in the past , where i could not receive sms from abroad . I had to switch the carriers number and added the country code prefix to it ,then switched back . Who is your carrier? have you tried with roaming enabled ?
There is one thread about it with the information:
My seller's account not approvedhttps://www.mql5.com/en/forum/280472