There is small thread related to it -
My seller's account not approvedhttps://www.mql5.com/en/forum/280472
You are talking about your particular situation asking some technical team for advice concerning your concrete issue with the registration.But I provided the thread to you with all the information which is related to everybody.
Yes, I agree with you that if no one can register as a seller so it is very scandalous.But if few people can not register but everybody can so it is not an issue ... in this case - you can just re-read the thread once again.
Also - there are some tips to help the people - how to make an image, attachments, and more (good to read) - small thread is here (created by MQ).
It is all the information that I have for now sorry.
A couple of months ago I posted a reply (I cannot recall title of the post) where I alerted that a drastic move to full-automated-service-desk was dangerous.
Well, that it is...
Illustrating this subject with my example, I'm trying for 2 days to upload my Indicator into the Codebase and I'm getting an error with a mystery error message (Tester Takes Too Long Time), but in a local MT5 all runs smooth. Since we cannot reach the Service Desk for non-financial cases, in my case, I have the option to wait for the benevolence of someone in the Forum to help, or trying to blindly-debug each line of my indicator, or simply give up and stop contributing to the Codebase.
If money is the case, MQ could simply put in place a Premium account for those who are willing to pay. All payment system is in place and you don't need to have an office to start this kind of operation...
It is a shame...