It is not enough details for help ...
Because their server opened 43 positions for you only ... so - it is not related to the server at all.
Besides, service desk is working with financial issues only (for example - you can ask for refund).But if it is technical issue so it is for the forum only sorry.
The problem is on your side, not on the signal provider or MQL5 signal copying system.
Even though the signal provider opened 4 positions you opened 43, because you ticked the: Copy Stop Loss and Take Profit levels, option in Signals settings.
That means that even though the position was still open on the signal provider's side, you hit your SL or TP level and you positions were closed.
Right after that the signal copying system was synchonizing your positions with the signal's and opened the positions again, because these were still open on the signal provider's side.
All this is happening due to large slippage between your broker/server and that of the signal provider.
My advice is to untick the: Copy Stop Loss and Take Profit levels in signals settings (MT >> Tools >> Options >> Signals), so you will close each position right after the signal provider does.
I'm using MYVPSPRO for my VPS.
I only have metatrader open on my VPS there is no other instance open on ony other computers
I did not touch the signals i saw that trades in the history, I did not catch it live
I have received trades from this provider before and not had a problem, none of there points are valid. I use ICMarkets for my broker and there no trade restrictions.
Are you from MQL5
Look at reply by Eleni Anna Branou for possible decision.
Thank you for the reply. good to get a straight answer.
If i un-tick the SL and TP will i still get the copy of the providers SL and TP or are my positions open?
Do tick the Synchronize positions without confirmations?
What do you think i should set the Slippage?
No, you won't copy signal's SL and TP levels, but you will close positions right after it does.
Yes, tick the: Synchronize positions option, if you untick the above.
If your slippage is generally good (under 3-4 points, check the Slippage tab of the signal), you can set the slippage setting to 1.0 or 2.0 max.