Broker Doesn't Provide Investor Password

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moodysabet
16
moodysabet  
So every time I try to change my Investor Password in MT4 (by hitting control + O, then server, then change password) I get the ominous MT4 "error sound".  I called my Broker (Forex.com) and they said I can't change the MT4 password because they do not provide/support those :(  I want to provide trade signals on my account, but I can't do this without an Investor Password.  Is there a work around for me to create an investor password on my MT4 account so that I can make some money as a signal provider?
Eleni Anna Branou
Moderator
6988
Eleni Anna Branou  
moodysabet:
So every time I try to change my Investor Password in MT4 (by hitting control + O, then server, then change password) I get the ominous MT4 "error sound".  I called my Broker (Forex.com) and they said I can't change the MT4 password because they do not provide/support those :(  I want to provide trade signals on my account, but I can't do this without an Investor Password.  Is there a work around for me to create an investor password on my MT4 account so that I can make some money as a signal provider?

In order to put or change an investor password, go to MT4 >> Tools >> Options >> Server and click the change button on the right, then in the window that opens put the master password of your account and below the investor password you want (first tick the: change investor (read only) password), then click OK.

moodysabet
16
moodysabet  
Eleni Anna Branou:

In order to put or change an investor password, go to MT4 >> Tools >> Options >> Server and click the change button on the right, then in the window that opens put the master password of your account and below the investor password you want (first tick the: change investor (read only) password), then click OK.

Hi Eleni, thanks for the response.  Yes, I've tried the procedure you've describe many times.  But unfortunately, since my broker does not provide an investor password when initially creating the account, MT4 will not let me change the investor password (that does not exist).  So whenever I try the steps you've described, it doesn't work, and I get error message 20248154 in my MT4 "Journal" tab:  "cannot change password [Not enough rights]".  I called my broker and they said that they do not provide investor passwords with accounts.  So that's why I wrote this post...to see if anyone has some type of a work-around.
Eleni Anna Branou
Moderator
6988
Eleni Anna Branou  
moodysabet:
Hi Eleni, thanks for the response.  Yes, I've tried the procedure you've describe many times.  But unfortunately, since my broker does not provide an investor password when initially creating the account, MT4 will not let me change the investor password (that does not exist).  So whenever I try the steps you've described, it doesn't work, and I get error message 20248154 in my MT4 "Journal" tab:  "cannot change password [Not enough rights]".  I called my broker and they said that they do not provide investor passwords with accounts.  So that's why I wrote this post...to see if anyone has some type of a work-around.

They don't povide the investor password, you put it.

The error message your are getting is telling you that you don't put the correct master password in order to set an investor password.

moodysabet
16
moodysabet  
I'm using the correct master password.  I know that it's correct because I use this password every day to login to my account.  Also, the error message in the Journal tab does not say incorrect password...it says, "cannot change password.  Not enough rights".   Because the error message says, "...Not enough rights"  it seems to me that this has something to do with my broker not providing an investor password when the account was created.  That's why I'm asking if anyone in the community has a "work around" to get around this problem.
Eleni Anna Branou
Moderator
6988
Eleni Anna Branou  
moodysabet:
I'm using the correct master password.  I know that it's correct because I use this password every day to login to my account.  Also, the error message in the Journal tab does not say incorrect password...it says, "cannot change password.  Not enough rights".   Because the error message says, "...Not enough rights"  it seems to me that this has something to do with my broker not providing an investor password when the account was created.  That's why I'm asking if anyone in the community has a "work around" to get around this problem.

You have it all wrong, you are probably logging every day with an investor password you've put long ago and you think that this investor password is your master password but it isn't.

That's what "not enough rights" mean!

New accounts in any broker, doesn't come with investor password pre-defined, you only as the owner of an account, can create an investor password.

So, the workaround is this, go to the members area of your broker and reset your master password, if you can't do it, the support (or live chat) can do it and they will email the new master password to your email.

Then you can change this master password or set a new investor password with the way I've described on my previous post.

moodysabet
16
moodysabet  

If I was logging in with an investor password every day, then I wouldn't be able to execute any trades.  But I execute trades every day, so I can only be logging in with my master password.  


Also, I did contact customer support about this problem, and their response was that they don't support investor passwords.

Eleni Anna Branou
Moderator
6988
Eleni Anna Branou  
moodysabet:

If I was logging in with an investor password every day, then I wouldn't be able to execute any trades.  But I execute trades every day, so I can only be logging in with my master password.  


Also, I did contact customer support about this problem, and their response was that they don't support investor passwords.

Try to reset your master password (in the members area of your broker) and then set an investor password, there is no other way around this.

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