signal creation

 

Hello,

I want to configure my signal account but I have a problem message.

And I can't find what the problem is.

I have MT5 in my phone, logged into my SQL5 account, with my IOS MT5 ID on my account in my SQL5 account.


When I create the signal privately (just to get started) ... I have this message:

Authorization failed, please check the trading account data. What can I do? Thank you

 
Benjamin Claude Henri Paul Ruaux:

Hello,

I want to configure my signal account but I have a problem message.

And I can't find what the problem is.

I have MT5 in my phone, logged into my SQL5 account, with my IOS MT5 ID on my account in my SQL5 account.


When I create the signal privately (just to get started) ... I have this message:

Authorization failed, please check the trading account data. What can I do? Thank you

What is your SQL5 account?

Do you mean your MQL5 account?

If you are getting an authorization failed message, means that you've got the wrong account credentials.

 
Benjamin Claude Henri Paul Ruaux:

oui pardon, mon compte MQL5.

J'ai un compte MQL5 vérifié.
J'ai un compte MT5 vérifié.

J'ai connecté mon compte MQL5 à mon compte MT5.


J'ai créé un signal privé.
et quand je le valide :

L'autorisation a échoué, veuillez vérifier les   données du compte de trading .


et je ne vois pas ou est l'erreur.

In English please.

Reset your MQL5 password here: https://www.mql5.com/en/auth_forgotten
 
Benjamin Claude Henri Paul Ruaux:

yes sorry, my MQL5 account.

I have a verified MQL5 account.
I have a verified MT5 account.

I have connected my MQL5 account to my MT5 account.


I created a private signal.
and when I validate it:

Authorization failed, please check the    trading account data     .   


and I don't see where the error is.

That means that you have the wrong account credentials, double check your trading account number, investor password and broker/server.

You can create/change your investor password in MT4/5 >> Tools >> Options >> Server, using your master password, the one your broker sent you in your email, upon creation of your trading account.

 
Eleni Anna Branou :

Cela signifie que vous avez les mauvaises informations d'identification de compte, votre numéro de compte de trading, votre mot de passe d'investisseur et votre courtier/serveur.

Vous pouvez créer/modifier votre mot de passe investisseur dans MT4/5 >> Outils >> Options >> Serveur, en utilisant votre mot de passe principal, celui que votre courtier vous a envoyé dans votre e-mail, lors de la création de votre compte de trading.

the only difference is the email.

it is not the same email between MT5 and MQL5.
 
Benjamin Claude Henri Paul Ruaux:
the only difference is the email.

it is not the same email between MT5 and MQL5.

It doesn't matter, check your trading account credentials again.

 
Benjamin Claude Henri Paul Ruaux:

en un instant, j'ai besoin d'entrer le "mot de passe vendeur", mais i never receveid the mail with this password....

Contact your broker to reset your master password or change it yourself in your broker's members/client area.

 
Benjamin Claude Henri Paul Ruaux:

You have been told to use English.

This is an English language forum.

Keep posting in French and they will be deleted.

 
Keith Watford :


The translation is in auto ... sorry!

Therefore.

what is the password requested here?

a new password that we need to create?
Files:
MDp.png  33 kb
 
Benjamin Claude Henri Paul Ruaux:
The translation is in auto ... sorry!

Therefore.

what is the password requested here?

a new password that we need to create?

This is the investor password of your broker trading account.

Not the MQL5 account password, don't confuse these 2.

You can create or change your trading account's investor password in MT4/5 >> Tools >> Options >> Server, using the master password of your trading account.

 
Eleni Anna Branou :

Il s'agit du mot de passe d'investisseur de votre compte de trading de courtisan.

Pas le mot de passe du compte MQL5, ne confondez pas ces 2.

Vous pouvez créer ou modifier le mot de passe investisseur de votre compte de trading dans MT4/5 >> Outils >> Options >> Serveur, en utilisant le mot de passe principal de votre compte de trading.

ok !!!

thanks !!! perfect !!

in french: Merci !!!! 
Reason: