MT5 platform won't startup after installing the Windows 10 Spring Creators Update

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jastejp
34
jastejp  

Hi Service Desk,

Critical problem with the MT5 platform not starting up after installing the Windows 10 Spring Creators Update. I tried starting the MT5 platform using Windows 8 compatibility, but still nothing happens. I can't even see the Metatrader program running in the Task Manager.

This is a very serious when the Windows update has been available for testing in the Windows Insider Program for some time. Please resolve this ASAP.

Thank you,

Jamie

Sergey Golubev
Moderator
106098
Sergey Golubev  

  • There is small thread about it on rus part of the forum - this thread and
  • the thread here on eng part of the forum - this thread 

Both threads are having similar suggestions about what to do.
But they on rus threads are suggesting that you (or anyone) can change exe files of installed MT5 to the files from 1809 build (which someone uploaded here https://drive.google.com/open?id=1QKjK8K93YceG1b6rRjqCfVuGj__09DNq )

Besides, MetaQuotes replied (on rus thread) that new builds will be released soon for MT4 and MT5 to be compatible with the Windows 10 Spring Creators Update.

whroeder1
17944
whroeder1  
Sergey Golubev
Moderator
106098
Sergey Golubev  

Forum on trading, automated trading systems and testing trading strategies

Update of MetaTrader 5 terminals for compatibility with Windows 10 April 2018 Update

MetaQuotes Software Corp., 2018.05.02 11:17

Update of MetaTrader 5 terminals for compatibility with Windows 10 April 2018 Update

Today, we are releasing an update for desktop terminals, which fixes compatibility issues on the latest Windows version.

We strongly recommend that you install this update.

If you have already installed Windows 10 April 2018 Update and cannot launch your terminal, download the installer and reinstall the terminal manually.

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