A try...... point in the market overview and klick with the right mouse button.... and clic "show all" then search for the pair again....
I see NZD/JPY on your image.if something wrong with some pair - change the broker (because the pairs/symbols) are related to the broker you were connected Metatrader 5 software.
For example - this is MetaQuotes-Demo server, and NZD/JPY -
And this is some information about how to open demo accounts with many brokers (and real accounts as well) using just one MT5 instance -
Forum on trading, automated trading systems and testing trading strategies
How to Start with Metatrader 5
Sergey Golubev, 2017.03.28 08:27
As many people are asking about "How to open account with MT5" and "How to add the broker to MT5" so I want to remind the following links:
MetaTrader 5 Help - Open an Account
MetaTrader 5 Android OS Help - Opening a Demo Account
MetaTrader 5 iPhone/iPad Help - Connecting to an Account and Opening a Demo Account
Simplified way to request a real account in MetaTrader 5 Android
Find a Server by the Broker's Name:https://www.mql5.com/en/forum/9950/page88#comment_3981953 https://www.mql5.com/en/forum/214820
And this is my Metatrader 5 ... do you see how many accounts on one MT5?So, I have everything - from NZD/JPY to Brent Crude Oil and Bitcoin for example -