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synchronization terminated, cannot copy position ... synchronization failed, processing of trade actions disabled

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Jozef Kuklis
242
Jozef Kuklis 2014.04.01 13:55 

hello,

anybody knows, what does it mean ?

13:49:24.611 '1411111': Signal - connecting to signal server
13:49:24.887 '1411111': Signal - signal provider has balance 112.63 USD, leverage 1:500
13:49:24.887 '1411111': Signal - subscriber has balance 718.29 EUR, leverage 1:500
13:49:24.949 '1411111': Signal - percentage for volume conversion selected according to the ratio of balances and leverages, new value 830%
13:49:24.949 '1411111': Signal - signal provider has position [#1410079926 sell 0.01 AUDUSD at 0.92094]
13:49:24.949 '1411111': Signal - signal provider has position [#1410085568 sell 0.01 AUDUSD at 0.92275]
13:49:24.949 '1411111': Signal - signal provider has position [#1410085415 sell 0.01 AUDUSD at 0.92381]
13:49:24.949 '1411111': Signal - signal provider has position [#1410138413 sell 0.01 NZDUSD at 0.86730 sl: 0.87250 tp: 0.86330]
13:49:24.949 '1411111': Signal - signal provider has position [#1410321532 sell 0.01 EURUSD at 1.37917 sl: 1.38130]
13:49:24.949 '1411111': Signal - signal provider has position [#1410321534 sell 0.01 EURUSD at 1.37916 sl: 1.38130]
13:49:24.949 '1411111': Signal - local position [#1410248393 sell 0.08 AUDUSD at 0.92412] is equal to the signal one [#1410079926 sell 0.01 AUDUSD at 0.92094], no changes are made
13:49:24.949 '1411111': Signal - local position [#1410248394 sell 0.08 AUDUSD at 0.92412] is equal to the signal one [#1410085415 sell 0.01 AUDUSD at 0.92381], no changes are made
13:49:24.949 '1411111': Signal - local position [#1410248395 sell 0.08 AUDUSD at 0.92412] is equal to the signal one [#1410085568 sell 0.01 AUDUSD at 0.92275], no changes are made
13:49:24.949 '1411111': Signal - copy position [#1410138413 sell 0.01 NZDUSD at 0.86730 sl: 0.87250 tp: 0.86330]
13:49:25.551 '1411111': order sell market 0.08 NZDUSD sl: 0.87250 tp: 0.86330
13:49:25.655 '1411111': order sell 0.08 NZDUSD opening at 0.00000 sl: 0.87250 tp: 0.86330 failed [Invalid S/L or T/P]
13:49:25.655 '1411111': Signal - trade request failed [Invalid S/L or T/P]
13:49:25.655 '1411111': Signal - synchronization terminated, cannot copy position [#1410138413 sell 0.01 NZDUSD at 0.86730 sl: 0.87250 tp: 0.86330]
13:49:25.655 '1411111': Signal - synchronization failed, processing of trade actions disabled

Alain Verleyen
Moderator
30752
Alain Verleyen 2014.04.01 14:33  
marcel78:

hello,

anybody knows, what does it mean ?

13:49:24.611 '1411111': Signal - connecting to signal server
13:49:24.887 '1411111': Signal - signal provider has balance 112.63 USD, leverage 1:500
13:49:24.887 '1411111': Signal - subscriber has balance 718.29 EUR, leverage 1:500
13:49:24.949 '1411111': Signal - percentage for volume conversion selected according to the ratio of balances and leverages, new value 830%
13:49:24.949 '1411111': Signal - signal provider has position [#1410079926 sell 0.01 AUDUSD at 0.92094]
13:49:24.949 '1411111': Signal - signal provider has position [#1410085568 sell 0.01 AUDUSD at 0.92275]
13:49:24.949 '1411111': Signal - signal provider has position [#1410085415 sell 0.01 AUDUSD at 0.92381]
13:49:24.949 '1411111': Signal - signal provider has position [#1410138413 sell 0.01 NZDUSD at 0.86730 sl: 0.87250 tp: 0.86330]
13:49:24.949 '1411111': Signal - signal provider has position [#1410321532 sell 0.01 EURUSD at 1.37917 sl: 1.38130]
13:49:24.949 '1411111': Signal - signal provider has position [#1410321534 sell 0.01 EURUSD at 1.37916 sl: 1.38130]
13:49:24.949 '1411111': Signal - local position [#1410248393 sell 0.08 AUDUSD at 0.92412] is equal to the signal one [#1410079926 sell 0.01 AUDUSD at 0.92094], no changes are made
13:49:24.949 '1411111': Signal - local position [#1410248394 sell 0.08 AUDUSD at 0.92412] is equal to the signal one [#1410085415 sell 0.01 AUDUSD at 0.92381], no changes are made
13:49:24.949 '1411111': Signal - local position [#1410248395 sell 0.08 AUDUSD at 0.92412] is equal to the signal one [#1410085568 sell 0.01 AUDUSD at 0.92275], no changes are made
13:49:24.949 '1411111': Signal - copy position [#1410138413 sell 0.01 NZDUSD at 0.86730 sl: 0.87250 tp: 0.86330]
13:49:25.551 '1411111': order sell market 0.08 NZDUSD sl: 0.87250 tp: 0.86330
13:49:25.655 '1411111': order sell 0.08 NZDUSD opening at 0.00000 sl: 0.87250 tp: 0.86330 failed [Invalid S/L or T/P]
13:49:25.655 '1411111': Signal - trade request failed [Invalid S/L or T/P]
13:49:25.655 '1411111': Signal - synchronization terminated, cannot copy position [#1410138413 sell 0.01 NZDUSD at 0.86730 sl: 0.87250 tp: 0.86330]
13:49:25.655 '1411111': Signal - synchronization failed, processing of trade actions disabled

It means your platform is not able to copy the provider's position on NZDUSD. But it's not very clear why (invalid S/L or T/P ?). I suggest you to write to the ServiceDesk of Metaquotes about your issue.
Jozef Kuklis
242
Jozef Kuklis 2014.04.01 14:52  
angevoyageur:
It means your platform is not able to copy the provider's position on NZDUSD. But it's not very clear why (invalid S/L or T/P ?). I suggest you to write to the ServiceDesk of Metaquotes about your issue.

hi there and thank you for your response,

yes, this is very strange and unclear for me too. and 2 positions on EURUSD ... who knows, even journal log don't tell anything about it ... ;o(

i will write to ServiceDesk, and we will see.

jk

Jozef Kuklis
242
Jozef Kuklis 2014.04.01 15:49  
angevoyageur:
It means your platform is not able to copy the provider's position on NZDUSD. But it's not very clear why (invalid S/L or T/P ?). I suggest you to write to the ServiceDesk of Metaquotes about your issue.

hi again,

i have functional solution from ServiceDesk, so for your information :

"Disable copying of SL and TP values on signal settings."

breathtaking, isn't it ? ;o)))

Alain Verleyen
Moderator
30752
Alain Verleyen 2014.04.01 16:23  
marcel78:

hi again,

i have functional solution from ServiceDesk, so for your information :

"Disable copying of SL and TP values on signal settings."

breathtaking, isn't it ? ;o)))

Yes, it seems a little weird. Thank you for the feedback.
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