missing data

[Jinsong Zhang]

I didn't open chart for few days. And now I find missing datas of these few days. How can I do? Thanks.

 

[Alexey Da]

song_song:

I didn't open chart for few days. And now I find missing datas of these few days. How can I do? Thanks.

 

Just wait for a while. Chart will be syncronized.

If it took a long time you should try to use Refresh command of context menu.

[Jinsong Zhang]

alexvd:
Just wait for a while. Chart will be syncronized.

If it took a long time you should try to use Refresh command of context menu.

Yes I use  Refresh command but it same as before.

[Alexey Da]

song_song:
Yes I use  Refresh command but it same as before.

Which server did you connect to? Which access point are active now?

[Jinsong Zhang]

alexvd:
Which server did you connect to? Which access point are active now? 

server: MetaQuotes-Demo

where can I check  access point? I'm in China.

[Alexey Da]

song_song:

server: MetaQuotes-Demo

where can I check  access point? I'm in China.

[Jinsong Zhang]

server: MetaQuotes-Demo

Access Point 3 Europe

 

 

[Jinsong Zhang]

I use another computer to login in, and try other access point, but same result as before. Missing data from 2010.09.25 to 2010.10.03

[Alexey Da]

song_song:

I use another computer to login in, and try other access point, but same result as before. Missing data from 2010.09.25 to 2010.10.03

Please write to servicedesk.

Attach logs for last two days and make new screenshots.

[Shimarin]

Now, same issues are happened  in my demo Accounts. 

in Access Point2 EURO and  in Access Point4 USA. 

And I believe same issues are happened in ATC contest machine, too.

Because my EA has position that I cannot understand.

Especially USDCHF is in terrible.

I believe you can check this situation easily, if you start MT5.

[Valerii Mazurenko]

alexvd:
Please write to servicedesk.

Attach logs for last two days and make new screenshots.

Access Point 2 Europe.

USDCHF & GBPUSD are missing. It's server bug's from yesterday (min). See ru-forum & champinship's forum. Many users have same problem.