Signal was a not so good and subscription money was paid.
I still have credit!
I want all money I still have back.
Forum on trading, automated trading systems and testing trading strategies
Can I refund a signal that i have'nt use yet
Sergey Golubev, 2017.03.27 10:30
Link to the rules is here, and there is related to 'refund' which I found in the text of the rules:
"Paid subscription canceled by Subscriber is not refunded."
"You can suspend trading under the current Subscription whereby the Subscription will not be canceled and the fees applicable during the "freeze" period shall not be refunded. The "freeze" period cannot be carried over to the next Subscription period, i.e. it will not be taken into consideration when subscribing for a new period."
You can request a refund from Service Desk in the first 2-3 days of your subscription and only for reasons of high slippage or other compatibility with your broker issues. You can't ask a refund for the quality of a signal. Check carefully the signal subscription term, very well pointed out by Sergey.
I want my remaining money back, not what I spent.
I still have 67 USD on my account, how much to pay back the 67 USD to me?
Please write to servicedesk.