Altering a contract

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I contracted with a programmer to do a job for 100 dollars. Once confirmed, i realized the logic i wanted to code was not valid and i wanted to cancel the project. I am willing to split the 100 bucks with the programmer just because I jerked him around. He has not started any work. He is asking me to have him code something else (I do not have anything else right now)  because this will show up as an unfinished job and be a blemish on his record. Is this mql5 system really so rigid and automated that there is no way to manually correct this through the back office somehow?

I am trying to be fair here. Is this system and its automated processes really that inept that it has no allowance for any type of adjustments?

 
If you accepted all the steps so it will be difficult to go back without the agreement with the coder ... You can write to ServiceDesk for example to speak with admins
 

Someone reminded me about arbitration (i forgot sorry ...) ... did you passed this step? if not so - read here :

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