cant find any product in market section

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Md. Shahadat Hossain
629
Md. Shahadat Hossain  

hello,

recently i had to install a fresh OS in new hdd as my previous one is crashed. after re installing everything i tried to install my ea to my mt4 but cant find any product their i can see signals on signal tab but nothing is market section.  image attached with this msg.

any one can help me how to solve? as i need to install ea on my platforms.

thnaks.‌

Files:
Sergey Golubev
Moderator
106099
Sergey Golubev  

It may be for the several reasons:

  • Mac OS does not support Market;
  • Linux does not support the Market;
  • IE 8 or higher should be installed in case of Windows OS;
  • i‌t may be some other reasons.

And some posts for the information:

Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market_buy

How to Start with Metatrader 5
How to Start with Metatrader 5
  • www.mql5.com
How to Start with Metatrader 5.
Md. Shahadat Hossain
629
Md. Shahadat Hossain  

@Sergey Golubev  thanks for your reply, im not sure what is the issue, bcz i can see all signals from all of my mt4 but nothing in market. even its not showing my purchased ea as well.(image attached)

and this r fresh installed platform with nothing chaged from deafult settings. still im not able to access marke data‌

Sergey Golubev
Moderator
106099
Sergey Golubev  

Did you make a login/pass in Metatrader?
Tools - Options - Community tab - your login/password of your MQL5 account.

-‌----------

You can write to the service desk asking for assistance (do not forget to disclosed some information with them: your OS for now, broker, IE's version, etc).

Md. Shahadat Hossain
629
Md. Shahadat Hossain  
Sergey Golubev:

Did you make a login/pass in Metatrader?
Tools - Options - Community tab - your login/password of your MQL5 account.

-‌----------

You can write to the service desk asking for assistance (do not forget to disclosed some information with them: your OS for now, broker, IE's version, etc).

thanks ill contact with them
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