Chart not opening or updating

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Charles Stangor
214
Charles Stangor  

So I'm having an odd problem this morning.  The DOM is ticking but my chart is not.  It's either "waiting for update" or no ticks on it.

I've tried the obvious -- reboot -- changing profiles -- opening a new chart.

How can I reset everything?  

Thanks.

whroeder1
17943
whroeder1  
You already did. Did you mistakenly Turn off autoscroll? AutoScroll
Charles Stangor
214
Charles Stangor  
whroeder1:
You already did. Did you mistakenly Turn off autoscroll?

Autoscroll is on.  Perpetual "Waiting for update" as the DOM ticks fine.  I'm in MT5.

 

Thanks.

whroeder1
17943
whroeder1  
Try old Mt4 trick, drag market watch symbol to the chart.
Alain Verleyen
36058
Alain Verleyen  
cstangor:

Autoscroll is on.  Perpetual "Waiting for update" as the DOM ticks fine.  I'm in MT5.

 

Thanks.

Close MT5. Remove the data. Restart.

Data are in [Data folder]\bases 

Charles Stangor
214
Charles Stangor  
Alain Verleyen:

Close MT5. Remove the data. Restart.

Data are in [Data folder]\bases 

I renamed the bases folder and restarted.  The new bases folder was created but nothing changed.

 

 

honest_knave
Moderator
2302
honest_knave  

Try opening Market Watch (CTRL + M)

Right-click in Market Watch and select Show All

Pick an obvious symbol like EURUSD (not something with an expiry, if possible)

Right click the symbol and select Chart Window 

Same problem? 

Alain Verleyen
36058
Alain Verleyen  
cstangor:

I renamed the bases folder and restarted.  The new bases folder was created but nothing changed.

 

 

Works for me.


Sergey Golubev
Moderator
106116
Sergey Golubev  

Works for me too 

 

Sergey Golubev
Moderator
106116
Sergey Golubev  
cstangor:

So I'm having an odd problem this morning.  The DOM is ticking but my chart is not.  It's either "waiting for update" or no ticks on it.

I've tried the obvious -- reboot -- changing profiles -- opening a new chart.

How can I reset everything?  

Thanks.

Try to open new demo with them:

 

If you can not so it may be something with internet or with the connection of your computer to this broker's server via internet for example. 

Charles Stangor
214
Charles Stangor  
Sergey Golubev:

Try to open new demo with them:

 

If you can not so it may be something with internet or with the connection of your computer to this broker's server via internet for example. 

I was able to open a new demo account, no problem. Tick charts work fine. Market depth works fine. It's just the chart that won't draw.

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