Signal service opening duplicate signals

 
I would like some answers about how to prevent the system from opening duplicate signals. I have subscribed to a mt4 signal, enabled everything, matching balance of signal provider, now the system is opening duplicate positions and then synchronizing with signal provider and closing extra positiosn. This is causing me to lose money!! Look at my log, what is going on here????
Files:
nn.png  117 kb
 
You can write to the service desk with this issue (with the log files and all the information about).
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