Metatrader 4 Conexion Failed

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Greetings Everyone,

The Metatrader 4 was working perfectly until yesterday, i got this error message "Conexion failed" right down the window.

I tried to reinstall it and create a new demo account, I tried to stop my antivirus but still not working, Btw my internet connection is very good.

 

Any one can help me to fix this problem?

 

Thank you 

[JD4]

This is possibly something you should bring to the attention of the service desk.  How you get there is under a user profile in MQL5.com, profile page, then select service desk from the choices on the left side.

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any one can help?