Withdrawal unavailable

 

My account has been verified, and I have successfully withdrawn once, but today I went to the account to receive the following message "

Withdrawal unavailable: 

  1. We need to perform additional verification of your account. This is a standard procedure meant to ensure the security of all MQL5.community members.
    Currently, no action is required from you. Please wait till the verification is complete. Until then, the ability to withdraw funds is limited.
    Sorry for inconvenience.

I don't know how to contact MQl5.com to verify my account again, please help!

 
The Service Desk on the left side of your profile page is a way.
 

Additional verification is standard procedure, and you do not need to do anything - just wait for several days.
If you are waiting for several days without results so contact to the service desk:

Go to "Contacts and requests" link at the bottom of this page (on Monday/tomorrow),  choose Account \ Ask a question, then describe your problem and it will create a ticket for you, and after that - wait

 
Sergey Golubev #:

Additional verification is standard procedure, and you do not need to do anything - just wait for several days.
If you are waiting for several days without results so contact to the service desk:

Go to "Contacts and requests" link at the bottom of this page (on Monday/tomorrow),  choose Account \ Ask a question, then describe your problem and it will create a ticket for you, and after that - wait

Thank you very much, I have found a way to contact !

Reason: