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Error: chart41.chr not found

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Deborah
14
Deborah  

Hi,

it happens on many products (equity indexes, commodities, currencies..). Click on Chart Window to get the chart and the error message about chart41.chr is retrieved:

C:\Program Files (x86)\MT4 at easy-forex\profiles\Market Overview\chart41.chr was not found

Is there anyone that could help me please?

 

I had a look in the folders as per error message indication, and the chart*.chr numeration starts from 01 and goes up to 14. So probably there are many files missing, I guess.

 

Thank you very much.

d. 

Keith Watford
Moderator
10570
Keith Watford  
deborah_123:

Hi,

it happens on many products (equity indexes, commodities, currencies..). Click on Chart Window to get the chart and the error message about chart41.chr is retrieved:

C:\Program Files (x86)\MT4 at easy-forex\profiles\Market Overview\chart41.chr was not found

Is there anyone that could help me please?

 

I had a look in the folders as per error message indication, and the chart*.chr numeration starts from 01 and goes up to 14. So probably there are many files missing, I guess.

 

Thank you very much.

d. 

 

Some brokers use futures for some instruments and will remove the chart on the expiry date. They then add a new chart with a slightly different symbol.

Check in market watch and see if it has been renamed 

whroeder1
15590
whroeder1  
C:\Program Files (x86)\MT4 at easy-forex\profiles\Market Overview\chart41.chr was not found
Unless you're opening the terminal using portable mode, it shouldn't be looking there at all. Data Structure in MetaTrader 4 Build 600 and Higher - MQL4 Articles
I suggest you save any personal code, uninstall and reinstall from your broker's site.
Deborah
14
Deborah  

I have unistalled and re-installed many times but the problem still exists...

 

I do not know what i could do now to get all charts.. 

Carl Schreiber
7092
Carl Schreiber  

What are you doing and expecting and what happens?

Deborah
14
Deborah  
Hi,

I log in the application.

On the left side the list of Symbol. 
I click on any, select the option Chart Window.

I expect the new chart to be retrieved.
But it isn't.

Instead I have window message: C:\Program Files(x86)\MT4 at easy-forex\profiles\Market Overview\chart35.chr was not found.

 

Thankx.

Deborah 

Carl Schreiber
7092
Carl Schreiber  

I think you have to re-install the mt4  -  but NOT in C:\Program Files(x86)!! (as WHRoeder said)

The problem might be caused by Windows user right administration. You as normal user don't have the right to write any file in this folder C:\Program Files(x86)!

You can test it if you start the mt4 as admin - but don't let it become a habit.

Deborah
14
Deborah  

Hi Gooly,

 

thank you for your suggestion.

 

It is working right now !!!!!!

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