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installing MT4 problem - page 3

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trader201
410
trader201  
RaptorUK:

You said you did it already . . .


What I did was install the program in a folder our of Program files. What I did now was to create a virtual disc. I am searching about how to give it full privileges.

(is that what you mean right?)

Simon Gniadkowski
Moderator
18019
Simon Gniadkowski  
trader201:

What I did was install the program in a folder our of Program files. What I did now was to create a virtual disc. I am searching about how to give it full privileges.

(is that what you mean right?)

This is what was suggested . . .

WHRoeder:
install in a new directory outside of \program files*

. . . so for example, install in C:\MT4Installs\BrokerName\

trader201
410
trader201  
FMIC:

What RaptorUK (not SDC) suggested was that you use a Process Monitor, such as "Microsoft's System Internals Process Monitor" <http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx> or in the very least, the built-in "Windows Task Manager", to analyse your PC and the process handling of MT4 and see if there is not anything causing the problem, such as Malware.

However, I am of the opinion, that if you do not know what he meant, that you do not have the technical knowledge to be able to detect or even correct the problem yourself. So, my suggestion is, that you have a qualified technician or someone else knowledgeable take a look at your PC in order to find the problem.

In other words, your difficulties are not related to MQL4 or MT4 and are more related to Operating System difficulties and do not really belong on this forum. Until, you can resolve your PC issues you will not be able to move onto the next step with the use of MT4 or MQL4 coding.

Everyone else is able to install and run MT4 even on 64-bit OS's (and even on Linux machines running "Wine"), so it is not really a MT4 bug issue. Something must be "screwed up" on your PC!

So take RaptorUK's advice, and first sort out you PC!


"if you do not know what he meant, that you do not have the technical knowledge to be able to detect or even correct the problem yourself. So, my suggestion is, that you have a qualified technician or someone else knowledgeable take a look at your PC in order to find the problem".

I will do that (call a technician ). I got tired of doing so many tests.

Thanks to all

trader201
410
trader201  
Fixed: formated the Pc
piperman
6
piperman  

Thanks for the update trader201...I'm having a similar issue with my new latitude e6540...hard to believe its a laptop issue but it must be I guess.

Can you describe what you did to format your pc? Are you saying you had it re-imaged, i.e. the OS re-installed?

Thanks.

Alain Verleyen
Moderator
32008
Alain Verleyen  
piperman:

Thanks for the update trader201...I'm having a similar issue with my new latitude e6540...hard to believe its a laptop issue but it must be I guess.

Can you describe what you did to format your pc? Are you saying you had it re-imaged, i.e. the OS re-installed?

Thanks.


Hi,

What's your actual issue ?

piperman
6
piperman  

mt4 seems to install fine but then will not open.

It did work previously on the same laptop but will not after the upgrade.

I don't think it's an mt4 issue...but perhaps some permission/security issue with laptop.

Tried many things today but no good... windows logs tell me this (app error):

Faulting application name: terminal.exe, version: 4.0.0.604, time stamp: 0x007ed800

Faulting module name: terminal.exe, version: 4.0.0.604, time stamp: 0x007ed800

Exception code: 0xc0000005

Fault offset: 0x0000bcbc

Faulting process id: 0x1fd0

Faulting application start time: 0x01cf29d0d43a1515

Faulting application path: C:\Users\Public\mt4\terminal.exe

Faulting module path: C:\Users\Public\mt4\terminal.exe

Report Id: 131a7930-95c4-11e3-9c7c-70f1a151e3df

and this (windows error):

Fault bucket 69808605, type 17

Event Name: APPCRASH

Response: Not available

Cab Id: 0


Problem signature:

P1: terminal.exe

P2: 4.0.0.604

P3: 007ed800

P4: terminal.exe

P5: 4.0.0.604

P6: 007ed800

P7: c0000005

P8: 0000bcbc

P9:

P10:


Attached files:

C:\Users\robrien\AppData\Local\Temp\WER2158.tmp.WERInternalMetadata.xml


These files may be available here:

C:\Users\robrien\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_terminal.exe_ec1c5697a0a2999dab74c4ddafbfa7f9fae7e0_1a682f1e


Analysis symbol:

Rechecking for solution: 0

Report Id: 131a7930-95c4-11e3-9c7c-70f1a151e3df

Report Status: 0

Any ideas?

Alain Verleyen
Moderator
32008
Alain Verleyen  
piperman:

mt4 seems to install fine but then will not open.

It did work previously on the same laptop but will not after the upgrade.

I don't think it's an mt4 issue...but perhaps some permission/security issue with laptop.

Tried many things today but no good... windows logs tell me this (app error):

...

Any ideas?

Not really. It seems a little weird to install MT4 on C:\Users\Public\mt4\terminal.exe not ?

What I can suggest you, if you know how to do it, is to create a new windows session, just to do a test. Install MT4 on a standard location C:\Programs... and see how that works. Sometimes it's not the system who is corrupted but only the user session.

Saeed Ahmed
15
Saeed Ahmed  
I haad the same problem , I disabled the antivirues and anti malware program before installation. The setup successfully completed. I suggest you to do the same. After the installation enable the anti programs again.
Saeed Ahmed
15
Saeed Ahmed  
One other method which works with some brokers platforms is go to properties of file and change compatibility to windows 98. and run as administrator. This will also works. But some setups will require windows xp or higher so the above method is for them.
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