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Move paid signal to a different trading account ??

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Eduito
2079
Eduito  

Hi all,

I suscribed to a paid signal and associated it to a trading account but it is not performing well. I would like to bind it to a different trading account on the same server than the signal provider without having to pay for another fee.

I already disabled the signal on the first trading platform but I don't know how to bind it to the new account. In My Subscriptions" section the signal still appears associated to the former account. If I hit the button "New subscrition", it asks me for a new fee.

What should I do? Any help will be highly appreciated.

Thanks in advance 

phi nuts
2184
phi nuts  
Eduito:

Hi all,

I suscribed to a paid signal and associated it to a trading account but it is not performing well. I would like to bind it to a different trading account on the same server than the signal provider without having to pay for another fee.

I already disabled the signal on the first trading platform but I don't know how to bind it to the new account. In My Subscriptions" section the signal still appears associated to the former account. If I hit the button "New subscrition", it asks me for a new fee.

What should I do? Any help will be highly appreciated.

Thanks in advance 

Ask Service Desk for help and assistance. Go to your profile page by clicking your user name and look for "Service Desk" on the left side.

 

Eduito
2079
Eduito  
phi.nuts:

Ask Service Desk for help and assistance. Go to your profile page by clicking your user name and look for "Service Desk" on the left side.

 

The first thing I did was asking Service Desk for assistance but they never responded, hence my post. I will try again.

Thanks 

phi nuts
2184
phi nuts  
Eduito:

The first thing I did was asking Service Desk for assistance but they never responded, hence my post. I will try again.

Thanks 

Read my PM.
William Gammill
245
William Gammill  

I just learned from the Service Desk.

A Paid subscription can Not be moved to another account.

If you need to move a paid signal to a different account, you must purchase another subscription.

No refund will be given for the original account.


:(

Rob Cain
600
Rob Cain  
houstontx:

I just learned from the Service Desk.

A Paid subscription can Not be moved to another account.

If you need to move a paid signal to a different account, you must purchase another subscription.

No refund will be given for the original account.


:(

Just glanced through this thread, this is where MQL lets itself down, they need to have a contingency plan for this sort of thing, I can only see it happen more and more, maybe they need to attach things to the forum user rather than the trading account, just a thought.
Simon Gniadkowski
Moderator
18003
Simon Gniadkowski  
rob:
Just glanced through this thread, this is where MQL lets itself down, they need to have a contingency plan for this sort of thing, I can only see it happen more and more, maybe they need to attach things to the forum user rather than the trading account, just a thought.
And when the User has more than one trading account what then ?
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