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Matthew Kotecki  

I have a gaming pc and it makes my pc lagg really bad please help

I used your guys offline renko chart generator

I loaded up my offline chart and unchecked the offline box to make it work live,However after attaching the indicator it becomes extremely laggy

Nitin Raj  
Matthew Kotecki:

I have a gaming pc and it makes my pc lagg really bad please help

I used your guys offline renko chart generator

I loaded up my offline chart and unchecked the offline box to make it work live,However after attaching the indicator it becomes extremely laggy

Hi Matthew, 


Try to reduce the no. of History Bars from the inputs of the KT Renko Patterns indicator. 

If it doesn't help, you may even use the "Limit Bars" feature within the KT Renko chart utility. 

Please note that reducing the history bars will only reduce the no. of signals on the historical data. It will not affect the indicator's real-time signals adversely. 


Sincerely,
Keenbase Trading.

ROBERT EDWARD BIRD  
Cannot seem to get things functioning correctly. Assistance would be great. Thx
Nitin Raj  
ROBERT EDWARD BIRD:
Cannot seem to get things functioning correctly. Assistance would be great. Thx
Hi Robert, 

What exactly is not functioning correctly? 
ROBERT EDWARD BIRD  
Yor question did not come through for whatever reason... The message at the top of the screen indicates it may not be accurate because of Renko. This should be all in for that money. I cannot find Renko on my broker platform to load to the chart. The others I try to load just conflict. Complete waste to this point.
Nitin Raj  
ROBERT EDWARD BIRD:
Yor question did not come through for whatever reason... The message at the top of the screen indicates it may not be accurate because of Renko. This should be all in for that money. I cannot find Renko on my broker platform to load to the chart. The others I try to load just conflict. Complete waste to this point.

The indicator is designed for Renko charts. If you load it on a standard chart, it will show a warning message.

By default, Renko charts are not available on MT4/MT5, so you need to use some EA/utility to generate them.

You can quickly get Renko charts on Metatrader using our free KT Renko chart generator.

Let me know if you have any other questions. 

lacric333  
I purchased Premium Renko.  What does it take to get customer support?  I can get Renko charts loaded, patterns show up but no automatic trading?
Nitin Raj  
lacric333:
I purchased Premium Renko.  What does it take to get customer support?  I can get Renko charts loaded, patterns show up but no automatic trading?

This is an indicator not Expert Advisor. 

Indicators can't autotrade. 

lacric333  
Thank you.  I have been submitting a support ticket for over a week.  Your website says I can switch this for another indicator if not satisfied.  How do I do that?
Nitin Raj  
lacric333:
Thank you.  I have been submitting a support ticket for over a week.  Your website says I can switch this for another indicator if not satisfied.  How do I do that?
Exchange facility is not available on MQl5 purchases. 

Our exchange policy is applicable only on the purchases made at our website. 
lacric333  
Your customer service is awful.  And it is obvious that your statements on your website is false.  Anyone reading should never do business with this company.  
Nitin Raj  
lacric333:
Your customer service is awful.  And it is obvious that your statements on your website is false.  Anyone reading should never do business with this company.  
MQL5 and Keenbase are two separate companies. We are just a vendor at MQL5. 

Statement and claims made at our website are applicable only to the purchases made at Keenbase website not Mql5.
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