Solo gli utenti che hanno acquistato o noleggiato il prodotto possono lasciare commenti
Janusz Trojca  
hebelgott #:
Hallo,

Im using the bot for a long time but i have always Problems with the market order. I have fixed, that i can only Lose 0.5% so 500 Dollar. I have at the beginning always a sl. Wenn i go into the trade via market i have sometimes that when the trade hits my sl, that i lose around 1.5% or more. Can someone who never had this problems post the setting or can explain what i can do?

Hi,

Please contact our support so we can look into this properly:
https://www.investsoft.eu/contact

We will review your exact settings, check what might be causing the larger loss on market orders and help you adjust everything so the risk is controlled correctly.

Best Regards,

InvestSoft Team

Felix Vincent  
ive been using forex trade manager for a while now and i couldn't be without it now, makes calculating and managing a trade so easy, and the customer service is brilliant if and when you need it ,
Jacob Ang  

Hello I need help with installation. I could not seem to find a toolbox neither can i find an installation 

Janusz Trojca  
Jacob Ang #:
Hello I need help with installation. I could not seem to find a toolbox neither can i find an installation 

Hello,

No problem, we can help you with the installation.
Please contact our technical support using the link below and we will guide you through the entire setup step by step:

https://www.investsoft.eu/contact

We will make sure everything is installed correctly and working.

Best regards
InvestSoft Team

Maxim Solomin  
For some reason, I can't place a pending buy order. I can only place a pending sell order.
File:
buy.jpg  255 kb
sell.jpg  255 kb
Maxim Solomin  
pending buy not working For some reason, I can't place a pending buy order. I can only place a pending sell order.
Janusz Trojca  
Maxim Solomin #:
For some reason, I can't place a pending buy order. I can only place a pending sell order.

Hi,

Thank you for your message.

Please contact our technical support via this form:
https://www.investsoft.eu/contact

Send us a short description of the issue. We will check your settings and help you find a solution.

Best regards
InvestSoft Team

amit_1  

Dear Sir, Please help as i installed trade manager today. Please provide any support document for read to understand the Trade Manager.

When I am drag on the chart it shown for milisecond and then vanished. The video attached and kindly see the error at near 14 Second. If possible then please provide any document or suitable video for setting in Trade manager.

File:
Janusz Trojca  
amit_1 #:

Dear Sir, Please help as i installed trade manager today. Please provide any support document for read to understand the Trade Manager.

When I am drag on the chart it shown for milisecond and then vanished. The video attached and kindly see the error at near 14 Second. If possible then please provide any document or suitable video for setting in Trade manager.

Dear Sir,

Thank you for your message. We will be happy to help.

If Trade Manager appears for a moment and then disappears, we need to check what MetaTrader reports in the logs at that exact time. The error message in the Journal and Experts tabs will tell us the reason (for example permissions, missing settings, or another platform related restriction).

Please contact our technical support using this link: https://www.investsoft.eu/contact

Once we receive this, we will identify the cause and guide you step by step to fix it. We will also provide you with the relevant user guide and setup materials.

Best Regards,

InvestSoft Team

hebelgott  

Hi,


I was trying to use the trade manager on my macbook, but i have the following problem.

I cannot see what is written in the fields.

Can i solve this?


BW

Janusz Trojca  
hebelgott #:

Hi,


I was trying to use the trade manager on my macbook, but i have the following problem.

I cannot see what is written in the fields.

Can i solve this?


BW

Hi,

Thank you for your message.

This issue is most likely caused by a rendering problem in the MT5 beta builds. Recently there have been reports on the MQL forums about interface elements not displaying correctly in some MT5 beta versions.

Please contact our technical support here: https://www.investsoft.eu/contact

so we can check your exact MT5 build number and guide you through the recommended steps to resolve it.

Best Regards,

InvestSoft Team

Janusz Trojca  

A new Grid Trading Module is now available for Trade Manager MT4 and MT5.

It allows you to build and place multiple grid or pyramid orders visually on the chart, manage risk, and control your positions with one click.

This add-on works together with Trade Manager and gives you a clear and simple way to plan your grid strategy.
Watch the short video here to see how it works:

Karim Private  

Hey!

I use the new version, 3.61 and my broker is IC Market EU, RAW spreads. Now in 2026 I have been slipped at entry's. 

I trade Ger40 (DAX), Gold, and Nasdaq. 

For example: 

I set up a pending buy with SL and TP set. And when price comes to my entry, it slipps me to a higher entry with maybe 2 points. This was today on Ger40, 2026-01-22.

It doesnt happen every trade, but it still happens often enough to be considered a problem.

Am I the only one? 

Janusz Trojca  
Karim Private #:

Hey!

I use the new version, 3.61 and my broker is IC Market EU. Now in 2026 I have been slipped at entry's. 

I trade Ger40 (DAX), Gold, and Nasdaq. 

For example: 

I set up a pending buy with SL and TP set. And when price comes to my entry, it slipps me to a higher entry with maybe 2 points. This was today on Ger40, 2026-01-22.

It doesnt happen every trade, but it still happens often enough to be considered a problem.

Am I the only one? 

Hi,

What you are describing is slippage on order execution, and this is handled on the broker side, not by Trade Manager. When you place a pending order with Trade Manager, the tool only sends the pending order request to the broker. After that, the pending order sits on the broker server, and the moment it is triggered and filled is executed entirely by the broker server logic. At that stage, Trade Manager is no longer involved.

So if your buy stop is filled 2 points higher on GER40, this is typically caused by market conditions at that moment, for example fast movement, lower liquidity, spread widening, or execution conditions on the broker side. It can also be more visible on instruments like DAX, Gold, and Nasdaq during volatile periods.

You are not necessarily the only one, but it is not something Trade Manager can override. If you want, contact our support and we can still review logs and your exact order type and settings to confirm everything on our side is correct and advise what you can adjust. Use the official form here:
https://www.investsoft.eu/contact

Best Regards,
InvestSoft Team

Karim Private  
Janusz Trojca #:

Hi,

What you are describing is slippage on order execution, and this is handled on the broker side, not by Trade Manager. When you place a pending order with Trade Manager, the tool only sends the pending order request to the broker. After that, the pending order sits on the broker server, and the moment it is triggered and filled is executed entirely by the broker server logic. At that stage, Trade Manager is no longer involved.

So if your buy stop is filled 2 points higher on GER40, this is typically caused by market conditions at that moment, for example fast movement, lower liquidity, spread widening, or execution conditions on the broker side. It can also be more visible on instruments like DAX, Gold, and Nasdaq during volatile periods.

You are not necessarily the only one, but it is not something Trade Manager can override. If you want, contact our support and we can still review logs and your exact order type and settings to confirm everything on our side is correct and advise what you can adjust. Use the official form here:
https://www.investsoft.eu/contact

Best Regards,
InvestSoft Team

Thank you
mdion009  

Hello,


Is it possible to show a line for the average entry price of your orders on the instrument you are viewing? Similar to Magic keys, when you have multiple entries it calculates and shows where you breakeven point would be.

Also similar to magic keys, is there a "duplicate order" function? As in enter at market with same sl and tp as previous entry? Or do you have to always insert the risk reward ratio tool first?

Thanks!

Janusz Trojca  
mdion009 #:

Hello,


Is it possible to show a line for the average entry price of your orders on the instrument you are viewing? Similar to Magic keys, when you have multiple entries it calculates and shows where you breakeven point would be.

Also similar to magic keys, is there a "duplicate order" function? As in enter at market with same sl and tp as previous entry? Or do you have to always insert the risk reward ratio tool first?

Thanks!

Hello,

Yes, showing a line for the average entry price (shared breakeven level) for multiple entries is something we are planning. We recently implemented the grid placement module, and the next step is to add more grid and basket management features. As part of that, an average entry or common BE line is planned.

About the “duplicate order” idea:

For market orders, you do not need to insert the risk reward ratio tool every time. If you already have SL and TP defined in the Trade Manager panel, then clicking Buy or Sell will open a new trade with those SL and TP levels automatically.

For pending orders, there is a practical workaround. In the Trade Manager parameters, under the Panel section, you will find: Hide Lines After Order Fill


This is set to True by default. If you change it to False, the lines will remain on the chart after the order is filled, so you can place another order again using the same SL and TP without setting everything up again.

Let me know if this matches what you need. If you can share a quick example of your exact workflow (market entry or pending, how you want to “duplicate”), I can advise the best setup.

Best Regards,
InvestSoft Team

Solo gli utenti che hanno acquistato o noleggiato il prodotto possono lasciare commenti