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Payam Khataei  
cygnus:

Hi

Please ignore my last question. I've worked out what I did wrong.

Apologies.

Thanks for your purchase. I would like to get some feed back from you soon.
cygnus  
The tool was working very well but now I am seeing an 'invalid licence' message on an mt4 terminal on which it was working OK. Can you help?
Payam Khataei  
cygnus:
The tool was working very well but now I am seeing an 'invalid licence' message on an mt4 terminal on which it was working OK. Can you help?
Hi, Please contact MQL5 support team, If you didn't exceed your 5 activation licence then they can help you to solve the problem. 
andras  

I use VPS and waked well, but the headquarters reinstall my windows. 

Have to I download again or enough to copy my backup?

If i download again the same VPS, my possibilities reduce -1 from 5?

Payam Khataei  
cygnus:

Hi

Please ignore my last question. I've worked out what I did wrong.

Apologies.

Thanks please feel free to contact me any time!
andras  

I am using VPS and worked well, but the headquarters reinstall my windows. 

Have to I download again or enough to copy in MQL4 folder from my backup? 

If I download again the same VPS different windows, is my activation license will reduce -1 from 5 to 3 (because 1 was already used of course:) ?

Where can I found how many activation left in the future?

Payam Khataei  
andras:

I am using VPS and worked well, but the headquarters reinstall my windows. 

Have to I download again or enough to copy in MQL4 folder from my backup? 

If I download again the same VPS different windows, is my activation license will reduce -1 from 5 to 3 (because 1 was already used of course:) ?

Where can I found how many activation left in the future?

Hi, Your Product " is bound to the hardware, so that the copy of the application cannot work on another PC" Meta Quote website

 So probably it will work as long as hardware is same. 

kbbjr  

I've activated the indicator.  Why would I be getting a license related error?

  3 13:35:04.940 invalid 'C:\Users\xxxxxx\AppData\Roaming\MetaQuotes\Terminal\533F8D94F99CC21E09DFBA6BE45DB2D0\MQL4\indicators\Market\trend-support-resistance-tool.ex4' license

kbbjr  
kbbjr:

I've activated the indicator.  Why would I be getting a license related error?

  3 13:35:04.940 invalid 'C:\Users\xxxxxx\AppData\Roaming\MetaQuotes\Terminal\533F8D94F99CC21E09DFBA6BE45DB2D0\MQL4\indicators\Market\trend-support-resistance-tool.ex4' license

...and no, I haven't exceeded the limit.  See below:

 

kbbjr  
isoforex:
So exactly how does one contact the MQL5 support team? "Hi, Please contact MQL5 support team, If you didn't exceed your 5 activation licence then they can help you to solve the problem."
Trader1968  

Hello,

I use two computers, one at home and one at work place but both using same broker account.

I have it installed and activated on my work computer, all good and very happy.

Can I install and activate it on my home computer as well ?

If not, how can I get around this without having to setup another MQ5 market account ?

The activate should be tied to the user broker account and not the hardware.

Payam Khataei  
Trader1968:

Hello,

I use two computers, one at home and one at work place but both using same broker account.

I have it installed and activated on my work computer, all good and very happy.

Can I install and activate it on my home computer as well ?

If not, how can I get around this without having to setup another MQ5 market account ?

The activate should be tied to the user broker account and not the hardware.

Trader1968
:

Hello,

I use two computers, one at home and one at work place but both using same broker account.

I have it installed and activated on my work computer, all good and very happy.

Can I install and activate it on my home computer as well ?

If not, how can I get around this without having to setup another MQ5 market account ?

The activate should be tied to the user broker account and not the hardware.

Hi, and thanks for your interest

As far as I know you should be able to install it on up to 5 different computers. But to make sure please check with MQL\Service Desk section as they are the ruler of the App Market.

Regards

Payam 

Reg Jones  
Is there anyway i can change the sound of the alert, i put this on at night and would be alot better if i could choose the .wav file .. my old alarm on other indicators i use is a submarine alarm which obv wakes me up or a carter hand drill :)
swanny  
Excellent
Payam Khataei  
generaldee:
Is there anyway i can change the sound of the alert, i put this on at night and would be alot better if i could choose the .wav file .. my old alarm on other indicators i use is a submarine alarm which obv wakes me up or a carter hand drill :)
Thanks for your purchase will be considered in the next update but you can use the day sound mode I'm sure it will wake you up.
rp22rp22rp22  

my computer went down and had to get a new one. Lost my initial smart trend line. How can I replace it.

It says I have 7 more activations. rickpotz@hotmail.com

Nicolas  

Hello, I wonder how many emails does it sends per candle once it crosses the trendline? Only one or it will keep sending and flooding my email box?

 

thanks 

Payam Khataei  
918307:

Hello, I wonder how many emails does it sends per candle once it crosses the trendline? Only one or it will keep sending and flooding my email box?

 

thanks 

Hi, and thanks for you interests. It sends only one notification and email.

Regards

Payam 

Payam Khataei  
rp22rp22rp22:

my computer went down and had to get a new one. Lost my initial smart trend line. How can I replace it.

It says I have 7 more activations. rickpotz@hotmail.com

Hi, and thanks for your purchase. 

You would be able to download it from market again without payment.

 

Regards 

Nicolas  
Payam Khataei:

Hi, and thanks for you interests. It sends only one notification and email.

Regards

Payam 

Hey thanks for the fast response! I will test as soon as the market opens and probably I will purchase this, since it looks very good! thanks
Solo gli utenti che hanno acquistato o noleggiato il prodotto possono lasciare commenti