Terminal64.exe - entry point could not be located in the dynamic link library ole32.dll - message after MT5 live update

[Donaldson1984]

Hello

 I recently updated the terminal through the live update for MT5.

 The terminal I initially downloaded from Alpari.

 I got the message "Terminal64.exe - entry point could not be located in the dynamic link library ole32.dll - message after MT5 live update "

 I fully uninstalled (deleted all files)  and reinstalled outside the program files folder direct to C: drive.  I change security and access on the folder.

 Has anyone come across this after updating the terminal through the update??

 

 

 Please help. 

[Alexey Petrov]

Can you please create a ticket in the Service Desk (the tab on the left in your Profile), giving more details about your system configuration?

[Donaldson1984]

I have solved this problem now. 

 It was Zone Alarm that didn't like the update, did not find a way to allow it to run the platform so have deleted ZoneAlarm. 

[tubal]

I am having the same problems with the dl from metaqoutes
And alpari, I find the ole32.dll in my system32 folder.

I tried both workarounds above but still get the same error.

[Achmad Hidayat]

tubal:
I am having the same problems with the dl from metaqoutes
And alpari, I find the ole32.dll in my system32 folder.

I tried both workarounds above but still get the same error.

Please see here : https://www.mql5.com/en/forum/8519

[DanielKaveh]

Donaldson1984:

I have solved this problem now. 

 It was Zone Alarm that didn't like the update, did not find a way to allow it to run the platform so have deleted ZoneAlarm. 

I just wanted to thank you all especially Donaldson1984.

I had a similar problem with gdi32.dll & it took a very long time to solve it. To help others who may encounter such an error I put a brief description of the story down below:

I had MT4 installed on my windows 7 x64 & it was working perfectly. To use more advanced features of MT5 I downloaded the online installer & ran it. While the installation was about to finish, it raised this error message:

=======================================

terminal64.exe - Entry Point Not Found

The procedure entry point could not be located in the dynamic link library GDI32.dll.

=======================================

I disabled my security software (ZoneAlarm) as mentioned by Donaldson1984 but it didn't help.

I tried all the solutions described in https://www.mql5.com/en/forum/8519 (Thanks to Achmad Hidayat) and non of them worked. But It was very beneficial to have some clues about the problem.

Moreover, I downloaded & installed latest updates of Windows 7 & again no success (But I read in some other forums that it helped some ppl).

Finally I was about to believe that my system in infected by some malware which my current security program (ZoneAlarm) can not detect so I should install a new one. But all of sudden when I uninstalled ZoneAlarm in order to install the new security software, the problem fixed & MT5 started without any problem. So if you are overwhelmed like me & checked everything, try uninstalling your security software.

I hope this my help someone.

[RajathAcharya]

hi Mine quite different error.
tried installing 4-5 times but still the issue is same

Unable to open Meta Editor

[Kanye]

Donaldson1984:

Hello

 I recently updated the terminal through the live update for MT5.

 The terminal I initially downloaded from Alpari.

 I got the message "Terminal64.exe - entry point could not be located in the dynamic link library ole32.dll - message after MT5 live update "

 I fully uninstalled (deleted all files)  and reinstalled outside the program files folder direct to C: drive.  I change security and access on the folder.

 Has anyone come across this after updating the terminal through the update??

 

 

 Please help. 

Hi Donaldson

I have same problem with terminal64.exe this morning on my system that worked perfectly well yesternight.

I tried searching for ZoneAlarm through my root directory but couldn't find.

I need help please 

[Henry_Freddie]

Kanye #:

Hi Donaldson

I have same problem with terminal64.exe this morning on my system that worked perfectly well yesternight.

I tried searching for ZoneAlarm through my root directory but couldn't find.

I need help please 

Hello sir. Hope u r well. I have the same problem here. Am wondering if u solved your problem and if so, how?

Am running windows 7 64bit. The program was working fine until it update automatically to MT5 version 3800.

[Fernando Carreiro]

@Henry_Freddie #: Hello sir. Hope u r well. I have the same problem here. Am wondering if u solved your problem and if so, how? Am running windows 7 64bit. The program was working fine until it update automatically to MT5 version 3800.

Forum on trading, automated trading systems and testing trading strategies

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Sergey T, 2023.06.12 12:00

Please update Windows 7 with all available updates:

Latest available cumulative update for Windows 7 KB4534310.

Knowledge base article and update link:

https://support.microsoft.com/en-us/topic/january-14-2020-kb4534310-monthly-rollup-9ce32b1b-77ef-9a17-7ecb-2bcebcaa9ff5
https://www.catalog.update.microsoft.com/Search.aspx?q=KB45343101.1

Before installing KB4534310 for the required version of Windows, set:
Servicing stack update KB4490628 KB article and update link:

     https://support.microsoft.com/en-us/topic/servicing-stack-update-for-windows-7-sp1-and-windows-server-2008-r2-sp1-march-12-2019-b4dc0cff- d4f2-a408-0cb1-cb8e918feeba
     https://www.catalog.update.microsoft.com/search.aspx?q=4490628

SHA-2 update B4474419
Knowledge base article and update link:

     https://support.microsoft.com/en-us/topic/sha-2-code-signing-support-update-for-windows-server-2008-r2-windows-7-and-windows-server-2008- september-23-2019-84a8aad5-d8d9-2d5c-6d78-34f9aa5f8339
     https://www.catalog.update.microsoft.com/search.aspx?q=kb4474419

   
2. For the full operation of the terminal in Windows, you will need Internet Explorer 11. You can still install it using the links:

     IE11 for Windows 7 x64:
     https://www.microsoft.com/en-us/download/details.aspx?id=41628
     IE11 for Windows Windows 7 x86
     https://www.microsoft.com/en-us/download/details.aspx?id=40907


3. If Windows 7 is installed in a virtual machine, you can add kb2533623, kb2670838, kb2729094, kb2731771, kb2786081, kb2834140, kb2882822, kb2888049 for guest services to work.

[William Roeder]

Henry_Freddie #: Hope u r well

“u” and “r” are not English words. This is an international English forum; post in English on this part of the forums.

          Please don't write ur - it's “you are” or "your" - MQL4 programming forum (2014)