Terminal64.exe - entry point could not be located in the dynamic link library ole32.dll - message after MT5 live update

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Donaldson1984
11
Donaldson1984  

Hello

 I recently updated the terminal through the live update for MT5.

 The terminal I initially downloaded from Alpari.

 I got the message "Terminal64.exe - entry point could not be located in the dynamic link library ole32.dll - message after MT5 live update "

 I fully uninstalled (deleted all files)  and reinstalled outside the program files folder direct to C: drive.  I change security and access on the folder.

 Has anyone come across this after updating the terminal through the update??

 

 

 Please help. 

Alexey Petrov
Admin
1331
Alexey Petrov  

Can you please create a ticket in the Service Desk (the tab on the left in your Profile), giving more details about your system configuration?
Donaldson1984
11
Donaldson1984  

I have solved this problem now. 

 It was Zone Alarm that didn't like the update, did not find a way to allow it to run the platform so have deleted ZoneAlarm. 

tubal
14
tubal  
I am having the same problems with the dl from metaqoutes
And alpari, I find the ole32.dll in my system32 folder.

I tried both workarounds above but still get the same error.
Achmad Hidayat
19286
Achmad Hidayat  
tubal:
I am having the same problems with the dl from metaqoutes
And alpari, I find the ole32.dll in my system32 folder.

I tried both workarounds above but still get the same error.
Please see here : https://www.mql5.com/en/forum/8519
Installing Meta Trader 5 on Windows 7 64 bit
Installing Meta Trader 5 on Windows 7 64 bit
  • www.mql5.com
"The procedure entry point could not be located in the dynamic link library ole32.
DanielKaveh
5
DanielKaveh  
Donaldson1984:

I have solved this problem now. 

 It was Zone Alarm that didn't like the update, did not find a way to allow it to run the platform so have deleted ZoneAlarm. 

I just wanted to thank you all especially Donaldson1984.

I had a similar problem with gdi32.dll & it took a very long time to solve it. To help others who may encounter such an error I put a brief description of the story down below:

I had MT4 installed on my windows 7 x64 & it was working perfectly. To use more advanced features of MT5 I downloaded the online installer & ran it. While the installation was about to finish, it raised this error message:

=======================================

terminal64.exe - Entry Point Not Found

The procedure entry point could not be located in the dynamic link library GDI32.dll.

=======================================

I disabled my security software (ZoneAlarm) as mentioned by Donaldson1984 but it didn't help.

I tried all the solutions described in https://www.mql5.com/en/forum/8519 (Thanks to Achmad Hidayat) and non of them worked. But It was very beneficial to have some clues about the problem.

Moreover, I downloaded & installed latest updates of Windows 7 & again no success (But I read in some other forums that it helped some ppl).

Finally I was about to believe that my system in infected by some malware which my current security program (ZoneAlarm) can not detect so I should install a new one. But all of sudden when I uninstalled ZoneAlarm in order to install the new security software, the problem fixed & MT5 started without any problem. So if you are overwhelmed like me & checked everything, try uninstalling your security software.


I hope this my help someone.

Installing Meta Trader 5 on Windows 7 64 bit
Installing Meta Trader 5 on Windows 7 64 bit
  • 2012.10.29
  • www.mql5.com
I am trying to run Meta Trader 5 on my 64bit Windows 7 Laptop and after installing I am getting a DLL error any ideas how I can fix this...
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