MT4 not showing any products in the Terminal Market Tab - page 2

 
anyone find a solution for this problem? Me too i can't see my purchased product....
 
Degio Power:
anyone find a solution for this problem? Me too i can't see my purchased product....

Forum on trading, automated trading systems and testing trading strategies

Unable to install purchased EA in MT4

Sergey Golubev, 2018.08.20 07:23

If you are on Windows (because Linux and Mac does not work with the Market) - use the following threads/pages for more information:

----------------

Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931  

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market_buy 

Market Tab Error, show a blank page and missing option
https://www.mql5.com/en/forum/170760


 

Try this:

Add https://*.mql5.com address to Trusted Sites in Internet Explorer and set the lowest security level for this zone.

then try next:

1. File - Open Data Folder. Click on Terminal - Community.

2. Please close the terminal.

3. Delete all *.dat files from C:\Users\%USERNAME%\AppData\Roaming\MetaQuotes\Terminal\Community\ folder.

4. Start the terminal and try once again.


Open data folder and go to Terminal folder:


If you couldn't find Community\folder or look like below attached screenshot:

 Please uninstall ALL your MT4, delete ALL the MetaQuotes files, then reinstall it till you see the folder.


Hope this help!

 
Ken Ching:

Try this:

Add https://*.mql5.com address to Trusted Sites in Internet Explorer and set the lowest security level for this zone.

then try next:

1. File - Open Data Folder. Click on Terminal - Community.

2. Please close the terminal.

3. Delete all *.dat files from C:\Users\%USERNAME%\AppData\Roaming\MetaQuotes\Terminal\Community\ folder.

4. Start the terminal and try once again.


Open data folder and go to Terminal folder:


If you couldn't find Community\folder or look like below attached screenshot:

 Please uninstall ALL your MT4, delete ALL the MetaQuotes files, then reinstall it till you see the folder.


Hope this help!

yes

it works, saved me some headache

 
Ken Ching:

Try this:

Add https://*.mql5.com address to Trusted Sites in Internet Explorer and set the lowest security level for this zone.

then try next:

1. File - Open Data Folder. Click on Terminal - Community.

2. Please close the terminal.

3. Delete all *.dat files from C:\Users\%USERNAME%\AppData\Roaming\MetaQuotes\Terminal\Community\ folder.

4. Start the terminal and try once again.


Open data folder and go to Terminal folder:


If you couldn't find Community\folder or look like below attached screenshot:

 Please uninstall ALL your MT4, delete ALL the MetaQuotes files, then reinstall it till you see the folder.


Hope this help!

I don't understand these instructions. I don't use Internet Explorer, I use Chrome. How can it be done on Chrome?

It was working fine yesterday and suddendly now I have lost access on 2 different computers at the same time.

How could it be related to the browser?

 
serge103:

I don't understand these instructions. I don't use Internet Explorer, I use Chrome. How can it be done on Chrome?

It was working fine yesterday and suddendly now I have lost access on 2 different computers at the same time.

How could it be related to the browser?

I figured out how to do it on Chrome but it was not working.

It changed nothing.


The only way I could fix it was to exit from MT4 and restart it.

For now I don't mind, I am only on a Demo account. But when I will be trading real money on MT4 this will not be really a good option.

Is there a better solution?


I have the feeling that my problem started when I was logged on 2 computers at the same time.

Is it permitted?

 
serge103:

I don't understand these instructions. I don't use Internet Explorer, I use Chrome. How can it be done on Chrome?

It was working fine yesterday and suddendly now I have lost access on 2 different computers at the same time.

How could it be related to the browser?

  • The Market does not work without Internet Explorer installed on computer.
  • Besides, the brokers can block the Market tab.
  • And the next reason - the Market does not work with the previous builds of MT4 installed on Linux and MacOS.
  • it may be some more reasons ..
 
serge103:

I figured out how to do it on Chrome but it was not working.

It changed nothing.


The only way I could fix it was to exit from MT4 and restart it.

For now I don't mind, I am only on a Demo account. But when I will be trading real money on MT4 this will not be really a good option.

Is there a better solution?


I have the feeling that my problem started when I was logged on 2 computers at the same time.

Is it permitted?

Did it update in between restarts (did you notice any prompt to update?)
You can have as many terminals as you like .
Location should be a concern for this forum account if you have ip binding.
Also , for a real trading account you must read your brokers terms for being logged in from 2 separate locations
And , computers (amount of unique ones used), should be a concern when you are using a paid tool from the market (activations) 

 
Ken Ching:

Try this:

Add https://*.mql5.com address to Trusted Sites in Internet Explorer and set the lowest security level for this zone.

then try next:

1. File - Open Data Folder. Click on Terminal - Community.

2. Please close the terminal.

3. Delete all *.dat files from C:\Users\%USERNAME%\AppData\Roaming\MetaQuotes\Terminal\Community\ folder.

4. Start the terminal and try once again.


Open data folder and go to Terminal folder:


If you couldn't find Community\folder or look like below attached screenshot:

 Please uninstall ALL your MT4, delete ALL the MetaQuotes files, then reinstall it till you see the folder.


Hope this help!


Thanks for this it really helped>

 

Forum on trading, automated trading systems and testing trading strategies

How to Start with Metatrader 5

Sergey Golubev, 2019.10.10 10:48

I just discovered about how to fix it:

go to the Journal in Metatrader to see the recommendation:

And I use this link to install the latest Internet Explorer:
https://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx
and I got the Market tab -

----------------

So, if you do not see the Market tab on the latest build of Metatrader (or if you are having the error with this Market tab for example) - install (or re-install) Internet Explorer to the latest version (to the version 11 for example).


Reason: